Pratiksha Aryal
Tuggeranong,ACT
Summary
Dynamic sales professional with a proven track record at Eriandle Cakery Bakery, excelling in customer service and relationship building. Leveraged problem-solving skills to enhance customer satisfaction and drive repeat business, contributing to increased sales. Adept at managing transactions accurately while fostering teamwork and collaboration in fast-paced environments.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Eriandle Cakery Bakery
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Packing of products and goods proper way.
Sales Assistant
Bakers Delight
12.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Information Technology - IT
Crown Institute of Higher Education
Gungahlin12-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
Awarded with "Gillespie Award 2024" known for Excellence.
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
Sales Associate
Eriandle Cakery Bakery
01.2024 - Current
Sales Assistant
Bakers Delight
12.2022 - Current
Bachelor of Information Technology - IT
Crown Institute of Higher Education
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