Pratik Sharma
Mississauga,ON
Summary
Experienced Student Life Coordinator skilled in organizing campus events and activities. Collaborates effectively with university departments and student groups. Known for exceptional customer service and creating a welcoming environment. Committed to improving student engagement and enhancing the overall university experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Life Coordinator
Algoma University
2023.08 - Current
- Consistently communicate with the Manager of Student Life Operations - GTA, providing updates on campus experiences at Brampton and Creekbank sites through weekly meetings and immediate notifications.
- Collaborate with AUSU to organize joint events during orientation and regular programming, and with SASA to organize a student trip from GTA to Sault Ste. Marie for the 2024 Powwow.
- Organize, implement, and monitor a wide range of student life programming, including activities, intramurals, tournaments, and special events, to enhance student engagement and retention.
- Expand intramural sports from drop-ins to tournaments, hiring and supervising a team of intramural student staff.
- Organize two or more events per week at Creekbank site, effectively managing student volunteers to support various Student Life events.
- Coordinate logistics for on-campus student events, ensuring seamless execution from planning to post-event analysis.
- Provide exceptional front-line customer service to students, addressing inquiries and fostering a welcoming environment.
- Engage with students through formal and informal interactions to ensure a positive and inclusive experience.
- Develop and implement methods to receive and measure feedback from program participants for continuous improvement.
- Collaborate with the Department of Marketing & Communications to manage social media and other communication tools, promoting student life activities.
- Participate in all orientation planning meetings, modify general orientation information modules with GTA-specific details, and assist in developing new orientation modules.
- Schedule, participate in, and lead both online and in-person Q&A sessions for new GTA students.
- Research and book spaces needed for in-person orientation events, and coordinate supply deliveries including food and orientation packages.
- Collaborate with the Manager of Student Life Operations, GTA, and the Orientation Planning Team to build the orientation schedule for GTA students, and facilitate orientation sessions.
- Recruit and coordinate Student Leader Volunteers for orientation activities, ensuring they are well-prepared.
- Maintain regular communication with incoming students via email or chat software, addressing their questions and concerns promptly.
Student Life Operational Support
Algoma University
2023.03 - 2023.08
- Act as the University administrator for UHIP, ensuring all processes and protocols are efficiently managed.
- Collaborate with the Registrar's Office and the Finance Department to provide updated lists of students to the UHIP provider for accurate coverage.
- Respond to international student inquiries regarding UHIP coverage, providing clear information and support.
- Assist international students with the UHIP claims process, ensuring they understand and can navigate the system effectively
- Educate incoming students about UHIP through pre-arrival webinars and in-person sessions, ensuring they are well-informed about their health insurance.
- Attend UHIP-provided education sessions for administrators to stay current with program updates and best practices.
Education
BBA - Human Resource Management
Algoma University
Brampton, ON12.2022
Skills
- Event Planning and Coordination
- Collaboration and Teamwork
- Communication Skills (Verbal and Written)
- Customer Service Excellence
- Student Engagement and Support
- Organization and Time Management
Accomplishments
- Contributed to the transformation of intramural sports from casual drop-ins to structured tournaments.
- Achieved an 80% increase in intramural sports participation through targeted marketing strategies and diversification of program offerings.
- Organized a well-attended campus event like Holi, Diwali, or trips to attractions such as Wonderland and Niagara Falls, attracting over 200 attendees and earning praise for its organization and impact on student involvement.
- Introduced a Desi Deli Vendor offering discounted meals and groceries to university students, making essentials more affordable and accessible.
- Implemented a student feedback system generating valuable insights, leading to improvements in programs and overall student satisfaction.
Certification
Mental Health First Aid (MHFA)
Cardiopulmonary Resuscitation (CPR)
Timeline
Student Life Coordinator
Algoma University
2023.08 - Current
Student Life Operational Support
Algoma University
2023.03 - 2023.08
BBA - Human Resource Management
Algoma University
Mental Health First Aid (MHFA)
Cardiopulmonary Resuscitation (CPR)
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