PRATIK MISTRY
Business Intelligence Analyst
Mississauga,ON
Summary
Prudent Business Intelligence Analyst 6+ years providing employers with valuable and actionable data to drive profit growth. Practiced at filtering information to find and highlight vital metrics and revelatory findings. Keen support business growth by leveraging intelligence assets to predict and reveal optimal business strategies.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Business Intelligence Analyst
eClinicalWorks India Pvt Ltd, India Pvt Ltd
01.2016 - 07.2022
- Designed, developed and established KPIs to monitor analysis and provide strategic insight to drive performance
- Worked with clinical practice management to recognize problems and possible solutions and address management objective in relation to eClinicalWorks Electronic Health Record (EHR) implementation also assured beneficial implementation of the business intelligence solution covering areas like report execution, scheduling, delivery, security and report authoring
- Use analytics to make data in the EMR and PM systems available to clients, describe clients’ current incline and provide support for decision making as required to satisfy guidelines of cost saving and rewarding initiatives in the ambulatory healthcare space
- Performed GAP analysis for report requirements, documentation in EHR, existing reports and prevailing workflows and recommend workflows to capture missing or additional data points
- Created and maintained data visualizations that educated, informed and engaged business partners on key metrics and performance measures
- Created pivot tables and charts using worksheet data and external resources in excel
- Developed Financial Reports and Dashboards using IBM Cognos Reporting tool based on custom requirements received from the clients
- Root analysis of reports mismatch which includes identifying data/table corruption
- Maintain databases for large scale practices including taking backups, queries, and replication related issues
- Successfully delivered three different Data Migration projects using Agile and Waterfall methodologies eClinicalWorks
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines
- Developed intelligence-sharing dashboards, providing company-wide access to collected data
- Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes
Software Specialist
12.2013 - 12.2015
- Served more than 100 enterprise and hospital level clients at the financial level in EMR billing
- Responsible for troubleshooting any server-side issues (Database, JSP, XSL, Class Files, Tomcat) with client-side network and product-related issues of Practice Management
- Responsible for communicating with supported vendors (Clearinghouse-Emdeon, Gateway Edi, Navicure, ClaimRemedi
- Collection Agency, Transfirst, Transworld and check the technical configuration and integration of the product
- Actively involved in manual testing of currently developing products
- Tested 277CA Reports, Clearinghouse reports, Insurance Eligibility, ERA Posting, payment modules thoroughly
- Provided training of new enhancements and products to the support, documentation, other teams and new joined
- Responsible for analysis and documentation of reported issues, issue resolution(s), and procedures in the forms of trouble tickets and Knowledge Base Articles
Junior Software Developer
Modison Metal Ltd
11.2011 - 11.2013
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development
- Developed clear specifications for project plans using customer requirements
- Documented technical workflows and knowledge to educate newly hired employees
- Discussed issues with team members to provide resolution and apply best practices
- Translated customer requirements into written use cases
Education
B.E - Information Technology
Gujarat University
L.D College Of Engineering 08.2008 - 06.2011
Diploma - Information Technology
Technical Education Board
Dr BBA Government Polytechnic 12.2005 - 06.2008
Timeline
Business Intelligence Analyst
eClinicalWorks India Pvt Ltd, India Pvt Ltd
01.2016 - 07.2022
Software Specialist
12.2013 - 12.2015
Junior Software Developer
Modison Metal Ltd
11.2011 - 11.2013
B.E - Information Technology
Gujarat University
08.2008 - 06.2011
Diploma - Information Technology
Technical Education Board
12.2005 - 06.2008
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