Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Proficient QA Manager with 10 years of experience driving Zero PPM over 5 OEM customers. Skilled in overseeing product quality and process quality to meet customer needs and expectations ensuring efficient team assigned to the inspection and improvement activities
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Engineer
Commercial Spring And Tool Company Limited
01.2023 - Current
Maintained records for each project and engineering discipline.
Monitored installation of materials and equipment for compliance with drawings and specifications.
Identified technical risks within managed projects.
Evaluated change order requests in response to out-of-scope work activities.
Assisted with cost proposal development and customer presentations.
Recommended process improvements to reduce unnecessary waste.
Delivered concise instructions to technical team to maintain quality control.
Determined and scheduled priorities as required to progress engineering work.
Assessed impact of modification requests for ongoing projects.
Monitored metrics during project execution to maintain compliance with planned costs.
Collaborated with other departments to facilitate successful project completion.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Developed comprehensive engineering documents for all projects.
Trained and mentored junior engineers, providing guidance and direction.
Analyzed and interpreted customer requirements to develop engineering solutions.
Collaborate with Sales Department during the quoting process with engineering support.
Initiating development of checking fixtures for testing and recording dimensions, performance and factors to fit and function.
Act as customer liaison and resource for other departments from program inception to completion.
Monitor the tooling development from scratch, participate in strip layout, die design reviews & tool trials. Prepare characteristics matrix to ensure parts are always manufactured within specifications and the desired value of CPK can be achieved.
QA Technician
RB&W Corporation of Canada
09.2022 - 01.2023
Performed thorough inspections of incoming materials and outgoing products.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Inspected finished products for overall quality and adherence to Fastener specifications.
Helped uncover and fix production problems in order to reduce overall defect rates.
Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
Fixed identified issues to increase productivity and boost workflows.
Data collection and Layout inspection of parts during development phase of new product
Usage of torque testing and tensile testing machine with capacity up to 600 KN
Phase wise approval for releasing and receiving parts from outsourced processing
Inspect various fastener parameters such as Core Hardness, Surface hardness, Torques, Proof load Dimensions such as Length, Height, diameter etc.
Use of measuring equipment’s such as vernier caliper, height gauge, dial gauge, thread ring gauge, thread plug gauge, shadow graph, pin gauge, micrometer
QA Lab Assistant
Club Coffee LLP
08.2022 - 09.2022
Completed recordkeeping, filing and data entry duties.
Performed technical and quality systems audits of laboratory.
Store retained samples at designated location based on expiry date in lab
Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Managed specimen sample handling, receiving, storage and inventory.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Demonstrated flexibility working in a fast-paced and ever-changing environment.
Assistant Manager QA
TATA Autocomp GY Batteries Pvt. Ltd
11.2017 - 07.2022
Responsible for coordinating ISO 14001/45001 and IATF 16949 audit with external agency (Bureau Veritas)
Serving as contact window for key accounts product quality complaints providing first hand investigation and leading for the problem solving and CAPA per 8D method form OEM such as Honda (HMSI), Suzuki (SMIPL), TVS
Submitting PPAP to key accounts triggered either by change control or new product launch and get customer approval
Timely closure of customer complaints by coordinating with respective department and timely submission of report to customer
Conducting system audit to identify the gap areas and find key solutions by considering alternatives, taking into account benefits and costs of the recommendation
Lead all the customer audits and external agency QMS audit Worked for increasing the customer satisfaction survey index from 7.2 to 7.9
Manage various Functional testing activities.
Supervised day-to-day operations to meet performance, quality and service expectations.
Mentored team members to enhance professional development and accountability in workplace.
Performed root cause analysis to identify and resolve quality issues and defects.
Conducted risk assessments to identify and mitigate potential quality issues.
Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Created and maintained quality management systems to align with industry standards.
Collaborated with cross-functional teams to develop and implement process and system improvements.
Recorded, analyzed, and distributed statistical information.
Inspected products and worker progress throughout production.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
Established and tracked quality department goals and objectives.
Outgoing Quality Engineer
TATA Autocomp GY Batteries Pvt. Ltd
05.2016 - 10.2017
Inspection of batteries as per Pre-Dispatch Inspection report and Dock audit based on shipping plan for the shift
Setting up Quality Gate for OEM customers such as Honda, Suzuki, Piaggio, Yamaha, TVS and TATA Motors
Setting up of packaging process as per customer packaging drawing for all 2W batteries Planning of Layout Inspection as per IATF requirement with reference to battery type and customer
Ensuring MSA for attribute and variables related to packaging Responsible for upgrading skill level of packaging operators and Q-gate inspectors
Ensuring mapping of packaging standard and SAP BOM to ensure proper consumption of packing material and reduction of consumables
Ensuring product packaging as per FIFO and proper identification of Finished Goods to avoid delay in dispatches Ensuring allotment of operators as defined in skill matrix
Contributed to root cause analysis to determine core reason for failures and errors.
Performed quality inspections and drafted reports to detail non-conforming material issues.
Reported on non-compliance issues and other negative factors discovered during packaging.
Designed and implemented quality control processes to facilitate customer satisfaction.
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
Process Quality Engineer
TATA Autocomp GY Batteries Pvt. Ltd
11.2014 - 04.2016
Planning and preparation for product and process audit
Prepared scope of work documentation for use in project planning
Analyzed critical line data to make recommendations for improvement.
Conducting process and product audit as per defined frequency Responsible for maintaining product quality and process rejection within target Analysis of in-process rejection and conduct CFT team meeting for defining action plan to reduce the process
Provided technical assistance to production team when issues arose.
Reviewed processes, identifying areas requiring improvement.
Interfaced with area teams to verify application of technical details.
Met weekly with team members to discuss project implementations and alleviate any issues.
Warranty Analysis Engineer
TATA Autocomp GY Batteries Pvt. Ltd
09.2012 - 10.2014
Prepare monthly warranty summary for all model and prepare Field failure analysis plan Failure mode analysis at Service Station, Field & Customer location and Analysis report preparation
Created detailed reports on engineering activities and findings.
Analyzed and interpreted data to identify trends and recommend improvements.
Preparation of Root cause, Corrective action plan as per Field analysis report
Follow up for action plan implementation in plant and Effectiveness verification of action taken
Coordinator for Monthly Warranty Analysis meeting and Field Failure observations
Analyzed and interpreted customer requirements to develop engineering solutions.
Education
Bachelor of Science - Manufacturing Engineering
Birla Institute of Technology And Science
Pune, Maharashtra, India
2017
Engineering Diploma - Mechanical Engineering
Government Polytechnic
Rajkot, Gujarat, India
2012
No Degree - Senior Secondary School
Saint Mary's
Rajkot, Gujarat, India
2009
Skills
IATF 16949:2016 internal auditor
Six Sigma Green Belt
QMS
Process Quality
Final Inspection
Core Quality Tools
Customer Handling
Team Development
Effective communication
Cross-Functional Team Collaboration
Document Management
Final Drawings
Accomplishments
Successful implementation of 3 new springs as per APQP requirements from Product Feasibility to PPAP submission as per Kiekert requirements (Feb-2023 to June-2023).
Awarded Certificate of Recognition for exemplary performance in FY 2021-22
No NC in ISO 14001/45001 Re-certification audit
Received Zero PPM - Quality Award from HMSI, Platinum Rating for continuous 6 months from TVS and A-Excellent rating from India Yamaha Motors for FY21-22.
Received Zero PPM rating from Kirloskar Oil Engines Limited for FY21-22.
Received Zero PPM rating award from Toyota Kirloskar Motors for FY19-20.
Awarded “Employee of the Month Feb’17 –for “Customer Complaint Handling”
Successfully Implemented Q-Gate at Final Inspection as per 2W OEM guidelines.
Successful Completion of EBITDA Project for 50% reduction of OCV NG defect at Assembly process.
Certification
Six Sigma Green Belt - May-2021
IATF 16949:2016 Internal Auditor - March-2019
Timeline
Project Engineer
Commercial Spring And Tool Company Limited
01.2023 - Current
QA Technician
RB&W Corporation of Canada
09.2022 - 01.2023
QA Lab Assistant
Club Coffee LLP
08.2022 - 09.2022
Assistant Manager QA
TATA Autocomp GY Batteries Pvt. Ltd
11.2017 - 07.2022
Outgoing Quality Engineer
TATA Autocomp GY Batteries Pvt. Ltd
05.2016 - 10.2017
Process Quality Engineer
TATA Autocomp GY Batteries Pvt. Ltd
11.2014 - 04.2016
Warranty Analysis Engineer
TATA Autocomp GY Batteries Pvt. Ltd
09.2012 - 10.2014
Bachelor of Science - Manufacturing Engineering
Birla Institute of Technology And Science
Engineering Diploma - Mechanical Engineering
Government Polytechnic
No Degree - Senior Secondary School
Saint Mary's
Six Sigma Green Belt - May-2021
IATF 16949:2016 Internal Auditor - March-2019
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