Pratibha Pruthi
Surrey,BC
Summary
Dynamic professional with a proven track record in event coordination at Shaughnessy Restaurant, enhancing guest experiences and streamlining operations. Expert in vendor interaction and marketing, with a knack for leveraging social media networking to exceed client expectations. Demonstrates exceptional front desk support and housekeeping collaboration, ensuring seamless service delivery and safety compliance.
Overview
5
5
years of professional experience
Work History
Concierge
Fusion security
Vancouver, British Columbia
10.2024 - Current
- Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Ensured compliance with all hotel safety and security policies.
Event Coordinator
shaughnessy restaurant
Vancouver, British Columbia
06.2019 - Current
- Developed event themes and concepts to ensure successful execution of events.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Monitored budgeting process for each event to ensure cost efficiency.
- Collaborated with clients to identify their goals and expectations from the event.
- Ensured effective communication between vendors and suppliers before, during and after the event.
- Supervised staff members responsible for registration desk setup and management during events.
- Arranged security, printing and supply vendors to meet unique requirements of each event.
Security Officer
Garda world
Vancouver, British Columbia
01.2022 - 12.2023
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored CCTV systems to ensure safety and security of premises.
Education
Associate of Science - Health And Science
Langara College
Vancouver, None04-2021
Bachelor of Science - Biology
Dev Samaj College
Ferozepur, Punjab India04-2017
Skills
- Front desk support
- Housekeeping collaboration
- Marketing
- Social media networking
- Entertainment assistance
- Vendor interaction
- Reservation coordination
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Concierge
Fusion security
10.2024 - Current
Security Officer
Garda world
01.2022 - 12.2023
Event Coordinator
shaughnessy restaurant
06.2019 - Current
Associate of Science - Health And Science
Langara College
Bachelor of Science - Biology
Dev Samaj College
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