PRATIBHA CHALHOTRA
Finance And Billing Analyst
Cambridge
Summary
Detail-oriented and methodical financial and billing analyst offering 14 years of experience in credit analysis & appraisal, financial reporting, billing, investigative analysis and prioritizing simultaneous tasks. Working in different organizations has allowed building leverage resourcefulness, enhance critical thinking skills and develop superior work ethic for top job performance. A team player with strong organizational skills and collaborative skills. Currently pursuing CPA (CPA Student), expected ti complete by Jan,2028.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Billing Analyst-II
ADT By Telus
9 2022 - Current
- Achieved strong performance in all annual reviews working on day to day billing operations in MM & AS400 and working simultaneously on various projects that included building new contracts & investigative analysis in MM while making sure everything is aligned properly for future billing to generate.
Billing Analyst-I
ADT By Telus
03.2021 - 08.2022
- Performed various billing analysis functions creating contracts,
- Processing credits, renewals, billing updates, reactivation in Mastermind and AS400.
Field Support Services Representative
ADT Security Services Canada Ltd
10.2017 - 02.2021
- Managed various tasks including contract order entry, verifying billing in MM.
- Processed average of 25 contracts on daily basis.
- Assisted team lead with escalation emails & automation failures.
Assistant Manager-Credit Incharge
Bank of India
10.2012 - 08.2017
- Worked on credit appraisal for individual & business clients based on financial & risk analysis, customer requirements within bank's framework.
- Conducted thorough analysis of client capital and credit risk.
- Provided accurate financial analysis and risk assessment of new and existing customers.
- Partnered with internal stakeholders for accurate, detailed client information.
- Minimized bank’s risk exposure by adhering to internal credit policies and procedures with respect to lending decisions.
- Developed credit information to make lending decisions on new, renewal and extension loans.
- Achieved quarterly and annual targets as credit manager handling various advances.
- Reviewing and approval of advances under branch delegation.
- Assisted customers with day to day banking operations covering deposits, locker, loans and advances.
- Worked on deadlines and targets, preparing monthly, quarterly and annual reports for branch.
Assistant Manager
ICICI Bank
11.2011 - 05.2012
- Managed duties of operations manager working on day to day resolutions for customers.
- Approving over 200 daily banking transactions for deposit, locker, gold loans, fixed deposits.
- Looking after administrative management of branch.
- Developed and document best practices and procedures as needed.
- Provided critical assessment of all budgets and cost projections
- Presented audit findings to branch manager after reviewing results and paperwork.
- Prepared monthly, quarterly, annual reports.
- Assisted sales team to increase their monthly sales by 10%.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Indirect Taxation Executive
Abhishek Industries Ltd
05.2010 - 09.2011
- Prepared and delivered regular internal and external cost control reports and documentation.
- Collaborated and work with stakeholders while supporting financial and operational goals.
- Identified and establish scope and parameters of analysis to define outcome criteria and measurable actions.
- Performed cost-benefit and return on investment analyses for proposed projects to aid management in making implementation decisions.
- Reviewed quotes to ensure cost effectiveness
- Conduct gap analysis and consider approaches to resolve variances.
- Analyzed invoices to ensure correct products/services were received at the expected cost.
- Communicated clearly and concisely, orally and in written format, with stakeholders, vendors/suppliers, and management.
- Participated in special projects as assigned by management.
- Filed for export & import benefits on behalf of company amounting to or more than $1 mn per month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using MS excel & office.
Education
MBA - Masters of Business Administration With Finance
Symbiosis Centre For Management And HRD
Pune 06.2008 - 04.2010
Bachelor of Commerce -
Sri Aurobindo College of Commerce And Management
Ludhiana, India 06.2005 - 03.2008
Pursuing Chartered Professional Accountant - CPA
CPA Ontario
Toronto, ON 05.2001 -
Skills
Extensive finance and billing experience ranging over 14 years
Financial Analysis
Financial Reporting
Attention to detail
Communication Skills
Ability to work independently as well as a team player
Project Management
Mastermind, AS400 ,Microsoft Office Suite, MS Word, Excel, Power BI, PowerPoint
Languages
Fluent in English, Punjabi, Hindi
Certification
Investment Funds in Canada Course (IFC)
Timeline
Billing Analyst-I
ADT By Telus
03.2021 - 08.2022
Investment Funds in Canada Course (IFC)
07-2019
Field Support Services Representative
ADT Security Services Canada Ltd
10.2017 - 02.2021
Assistant Manager-Credit Incharge
Bank of India
10.2012 - 08.2017
Assistant Manager
ICICI Bank
11.2011 - 05.2012
Indirect Taxation Executive
Abhishek Industries Ltd
05.2010 - 09.2011
MBA - Masters of Business Administration With Finance
Symbiosis Centre For Management And HRD
06.2008 - 04.2010
Bachelor of Commerce -
Sri Aurobindo College of Commerce And Management
06.2005 - 03.2008
Pursuing Chartered Professional Accountant - CPA
CPA Ontario
05.2001 -
Billing Analyst-II
ADT By Telus
9 2022 - Current
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