Eager to learn and grow in a dynamic work environment.
Excited about the opportunity to contribute to the growth of Structural Steel Service Centre.
Open to utilizing my skills and abilities to excel in managing accounts and selling commodity structural steel across various industry sectors.
Overview
6
6
years of professional experience
Work History
Crew Trainer
McDonalds
London, ON
12.2021 - Current
Demonstrated leadership and communication skills by training new crew members and ensuring adherence to company standards.
Managed shift operations efficiently, including maintaining food quality, cleanliness, and customer service.
Collaborated with management to develop and implement training programs to improve team performance.
Manager
Wendy's
Brantford, ON
03.2020 - 08.2021
Led a team of employees in daily operations, including scheduling, training, and performance management, resulting in improved efficiency and customer service.
Managed inventory levels, placed orders, and ensured proper storage and rotation of food products to maintain quality and minimize waste.
Resolved customer complaints promptly and effectively, ensuring a positive dining experience and customer satisfaction.
Implemented cost-saving initiatives and promotional strategies to increase sales and profitability.
Customer Experience Sales Floor Associate
walmart
London, ON
10.2017 - 08.2019
Provided excellent customer service by assisting shoppers, answering inquiries, and resolving issues in a timely and professional manner.
Maintained a clean and organized salesfloor, including restocking shelves, arranging displays, and ensuring product availability.
Operated cash registers and processed transactions accurately, while adhering to company policies and procedures.
Collaborated with team members to achieve departmental goals and contribute to a positive work environment.
Education
Post Graduation Diploma - Operations Management
Fanshawe College of Applied Arts And Technology
London, ON
04-2019
Post Graduation Diploma - Electronics And Embedded Systems Development
Fanshawe College of Applied Arts And Technology
London, ON
08-2018
Bachelor of Science - ELECTRONICS AND COMMUNICATION
VVIT
INDIA
06-2015
Skills
Excellent communication and interpersonal skills
Strong organizational abilities
Proactive problem-solving
Leadership and team management
Adaptability to fast-paced environments
Customer service excellence
References
References available upon request.
Timeline
Crew Trainer
McDonalds
12.2021 - Current
Manager
Wendy's
03.2020 - 08.2021
Customer Experience Sales Floor Associate
walmart
10.2017 - 08.2019
Post Graduation Diploma - Operations Management
Fanshawe College of Applied Arts And Technology
Post Graduation Diploma - Electronics And Embedded Systems Development
Fanshawe College of Applied Arts And Technology
Bachelor of Science - ELECTRONICS AND COMMUNICATION