Pratheet Sonowal Pathak
Tim Hortons
Toronto,ON
2
years of professional experience
Highly responsible and outgoing university student with a strong background in personal and retail settings. Eager to promote exceptional customer service abilities and physical endurance in a role at your esteemed company. Committed to delivering hard work and effective communication skills to drive company success and propel professional growth.
Work History
Member
4 Years 2 Months- Developed strong relationships with coworkers and customers through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
- Actively manage to efficiently complete challenging high-priority orders in a fast-paced environment, ensuring accuracy, quality, and timely service to meet customer satisfaction.
- Effectively multitasked by managing food preparation, cashier duties, and customer interaction while upholding quality and speed expectations
- Assisted and collaborated in maintaining a clean, organized workplace that met safety standards while creating an inviting environment for coworkers.
- Assisted in training new team members, providing guidance and support to ensure they quickly adapted to procedures, maintained and met quality standards, and contributed effectively to the team’s performance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Computer Science
High School Diploma
- Graduated with Honours
- Recipient of Ontario Scholar Award, 2024
- Member of Honours Society
Skills
Disciplined
Responsible
Hard working
Communication
Time management
Multi-tasking
Problem solving
Cash handling
Interpersonal skills
Positive workplace environment
Calm-minded
Attention to detail
Accomplishments
- Member of high school announcement team
- Member of high school badminton team
Personal certifications
Standard First Aid Certification
References
Available upon request
Personal Experiences
- Grade Representative, Student Council, High School, September 2020 to June 2024
- Member, Athletic Council Event Team, High School, September 21 to June 2024
- Member, Robotics Team, John English Middle School, 2019
- Volunteer, Lunch Program, Middle School, September 2019 to March 2020
- Volunteer, Poppy Distribution, November 2021
- Volunteer, Toronto Youth Games, August 2022
- Volunteer, Lakeshore West Dental, Lakeshore Santa Parade, December 2022
Languages
English
Native or Bilingual
Hindi
Full Professional
Bengali
Professional Working
Timeline
Member
Tim Hortons
08.2022 - CurrentRead More
University of Toronto
Bachelor of Science from Computer Science
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Lakeshore Collegiate Institute
High School Diploma
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