Summary
Overview
Work History
Education
Skills
Accomplishments
Personal certifications
References
Personal Experiences
Languages
Timeline
Generic

Pratheet Sonowal Pathak

Toronto,ON

Summary

Highly responsible and outgoing university student with a strong background in personal and retail settings. Eager to promote exceptional customer service abilities and physical endurance in a role at your esteemed company. Committed to delivering hard work and effective communication skills to drive company success and propel professional growth.

Overview

2
2
years of professional experience

Work History

Member

Tim Hortons
08.2022 - Current
  • Developed strong relationships with coworkers and customers through active listening skills, understanding their needs, and offering tailored solutions when appropriate.
  • Actively manage to efficiently complete challenging high-priority orders in a fast-paced environment, ensuring accuracy, quality, and timely service to meet customer satisfaction.
  • Effectively multitasked by managing food preparation, cashier duties, and customer interaction while upholding quality and speed expectations
  • Assisted and collaborated in maintaining a clean, organized workplace that met safety standards while creating an inviting environment for coworkers.
  • Assisted in training new team members, providing guidance and support to ensure they quickly adapted to procedures, maintained and met quality standards, and contributed effectively to the team’s performance.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Science - Computer Science

University of Toronto
Toronto, ON
06-2028

High School Diploma -

Lakeshore Collegiate Institute
Etobicoke, ON
06-2024

Skills

  • Disciplined

  • Responsible

  • Hard working

  • Communication

  • Time management

  • Multi-tasking

  • Problem solving

  • Cash handling

  • Interpersonal skills

  • Positive workplace environment

  • Calm-minded

  • Attention to detail

Accomplishments

  • Member of high school announcement team
  • Member of high school badminton team

Personal certifications

Standard First Aid Certification

References

Available upon request

Personal Experiences


  • Grade Representative, Student Council, High School, September 2020 to June 2024
  • Member, Athletic Council Event Team, High School, September 21 to June 2024
  • Member, Robotics Team, John English Middle School, 2019
  • Volunteer, Lunch Program, Middle School, September 2019 to March 2020
  • Volunteer, Poppy Distribution, November 2021
  • Volunteer, Toronto Youth Games, August 2022
  • Volunteer, Lakeshore West Dental, Lakeshore Santa Parade, December 2022

Languages

English
Native or Bilingual
Hindi
Full Professional
Bengali
Professional Working

Timeline

Member

Tim Hortons
08.2022 - Current

Bachelor of Science - Computer Science

University of Toronto

High School Diploma -

Lakeshore Collegiate Institute

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Pratheet Sonowal Pathak