Pratham Vohra
Mississauga,Canada
Summary
A highly motivated student with experience in working customer service and knowledge of key support functions in providing administrative and processing support to customers in a professional setting. A goal-oriented self-starter, who thrives in a fast-paced environment and excels at managing priorities to meet and exceed goals in teams and autonomously.
Overview
5
5
years of professional experience
Work History
Sales Associate
Telus Mobility
06.2024 - 08.2024
- Solved customer challenges by offering relevant products and services.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Waiter
Big Rig
04.2023 - 07.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Door Knocker
Ontario Pc Party
02.2020 - 06.2020
- Interacted with people every second and made sure they knew where and when to vote
- Made sure all ballots were counted correctly
- Counting ballots (requires basic arithmetic skills)
- Built trust among potential voters using active listening skills and addressing concerns thoroughly.
Education
Grade 12 -
St. Marcellinus Secondary
MississaugaFinance And Business Economics ( Honours ) - Finance
York University
Toronto, ONSkills
- Microsoft Office
- Adobe Illustrator
- Excel
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Problem-Solving
Accomplishments
- Volunteered in multiple political party events and worked with both the Mississauga MP and well as Brampton Mp during certain events
- Also was part of the robotics , finance as well as many charity clubs during my high school
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Timeline
Sales Associate
Telus Mobility
06.2024 - 08.2024
Waiter
Big Rig
04.2023 - 07.2023
Door Knocker
Ontario Pc Party
02.2020 - 06.2020
Grade 12 -
St. Marcellinus Secondary
Finance And Business Economics ( Honours ) - Finance
York University
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