Pratham Sharma
Midland,ON
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
2
2
years of professional experience
Work History
Store Manager RGM
Osmow's shawarma
Midland
04.2024 - Current
- Identified opportunities for cost savings through waste reduction initiatives.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
Food Service Supervisor
Tim Horton's
Midland, Ontario
10.2023 - 04.2024
- Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
Education
Bachelor of Computer Science - Computer Science
Lambton College of Applied Arts And Technology
Toronto, ON12-2022
Skills
- Customer service
- Inventory management
- Food safety
- Staff training
- Team leadership
- Conflict resolution
Timeline
Store Manager RGM
Osmow's shawarma
04.2024 - Current
Food Service Supervisor
Tim Horton's
10.2023 - 04.2024
Bachelor of Computer Science - Computer Science
Lambton College of Applied Arts And Technology