Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Pratham Parmar

Regina,SK

Summary

Enthusiastic and customer-focused professional with a Diploma in Computer Science and over 3 years of front-line customer service experience. Seeking to leverage my sales and interpersonal skills in the role of Customer Service and Sales Associate at Hertz. Dedicated to driving customer satisfaction, maximizing sales opportunities, and delivering world-class service.

Overview

4
4
years of professional experience

Work History

Front End Associate

Wholesale Club
Regina, Saskatchewan
06.2023 - Current
  • Processed cash and credit transactions accurately and balanced cash drawer daily.
  • Delivered exceptional customer service, resolved complaints, and answered inquiries.
  • Followed company procedures to ensure a smooth shopping experience for all customers.

Crew Member

McDonald's
Regina, Saskatchewan
11.2023 - 01.2025
  • Maintained high standards in food preparation, accuracy, and hygiene.
  • Assisted customers efficiently through drive-thru service and front counter.
  • Ensured timely order processing while promoting add-ons and upselling items.

Liquor Store Clerk

Real Canadian Superstore
Regina, Saskatchewan
09.2021 - 05.2023
  • Provided product recommendations and handled customer queries with professionalism.
  • Conducted inventory control, restocking, and display organization.
  • Trained new staff in procedures and customer service best practices.
  • Ensured accurate handling of monetary transactions.

Education

Diploma - Computational Science

University of Regina
Regina, None
08-2024

Skills

  • Customer Service & Support
  • Cash Handling & Sales Processing
  • Conflict Resolution
  • Product Upselling
  • Strong Communication (Verbal & Written)
  • Time Management & Multitasking
  • POS & Register Systems
  • Team Collaboration
  • Microsoft Word & Excel
  • Email Platforms (Outlook/Gmail)
  • Internet Research & Web Applications
  • Familiarity with Database and Inventory Management Tools

Accomplishments

  • Employee of the Month – Recognized for exceeding service expectations and consistently providing exceptional customer experiences.
  • Letter of Commendation – Awarded by the General Manager for leadership and dedication to the team.

Timeline

Crew Member

McDonald's
11.2023 - 01.2025

Front End Associate

Wholesale Club
06.2023 - Current

Liquor Store Clerk

Real Canadian Superstore
09.2021 - 05.2023

Diploma - Computational Science

University of Regina

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Pratham Parmar