PRATHAM JAKHAL
Niagara Falls,ON
Summary
I am Enthusiastic and Energetic sales, Marketing and customer service offering personality, expertise in building partnerships, retaining key accounts and enhancing profit channels.
I am Strong leader with proficiency in growing professional network also awarded with leadership award by previous employee for training a whole sales team by influencing decision-making and devising successful strategies.
I am a very enthusiastic closer having excellent communication and marketing skills, Always achieving goals efficiently and effectively by doing every work with great passion, energy and determination.
Overview
2
2
years of professional experience
Work History
Samsung Brand Promoter (Retail) Part-time
Premium Retail Services Inc
11.2023 - Current
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand''s offerings.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Trained and mentored new Brand Promoters to ensure consistent messaging across all promotional activities.
- Conducted regular audits of promotional materials to ensure accuracy, relevance, compliance with guidelines, as well as consistent branding throughout all touchpoints.
Field Marketing Representative
Telus, Inc.
03.2024 - Current
- Collaborated closely with cross-functional teams including sales, operations, finance departments to ensure seamless execution of all field marketing efforts.
- Expanded market reach by identifying and targeting new potential customers in various regions.
- Enhanced product knowledge among retail staff by conducting informative training sessions and workshops.
- Increased brand awareness by executing creative and engaging field marketing events.
- Utilized specialized software to capture and process data.
Field Marketing Representative - Part Time
Rogers Communications
03.2023 - 12.2023
- Trained and mentored new sales representatives
- Did door to door in diverse climate even in heat and snow cold
- Got highest sales title multiple times
- Traveled throughout assigned territory to leverage leads and closed customers on the point
- Developed and presented educational pitches detailing practical and financial product benefits
- Developed, maintained and utilized diverse client base
- Set and achieved company defined sales goals
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
ACCOUNT MANAGER, INSIDE SALES
Royal Legacy Marketing
08.2022 - 12.2023
- Managed over 50 sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback
- Organized and led staff orientation programs and training to promote collaboration
- Conducted interviews with participants to assess eligibility
- Maintained account information accuracy by communicating frequently with salesmen and account executives
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price
- Developed and implemented sales strategies to increase customer loyalty and retention
- Used CRM software to maintain detailed contact logs and account records
- Prepared and submitted reports to keep management informed of sales activities and progress.
CUSTOMER SERVICE REPRESENTATIVE
Canadian Niagara Hotels Inc
03.2022 - 02.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Responded to customer requests for products, services, and company information
- Answered constant flow of customer calls with minimal wait times.
HOST
Casablanca
02.2022 - 08.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Business, Marketing -
Niagara College
09.2023
Skills
- Costumer service expertise
- Complaint resolution
- Product Knowledge
- Call center experience
- Client Needs Assessment
- Microsoft Excel
- Staff Training
- Sales Expertise
- Database Management
- Sales Target Setting
- Strategic Networking
- Sales Tracking
- Administering Social Media Accounts
- Search Engine Optimization Expertise
- Wix, wordpress, shopify
- Video editing
Languages
English
Native or Bilingual
Timeline
Field Marketing Representative
Telus, Inc.
03.2024 - Current
Samsung Brand Promoter (Retail) Part-time
Premium Retail Services Inc
11.2023 - Current
Field Marketing Representative - Part Time
Rogers Communications
03.2023 - 12.2023
ACCOUNT MANAGER, INSIDE SALES
Royal Legacy Marketing
08.2022 - 12.2023
CUSTOMER SERVICE REPRESENTATIVE
Canadian Niagara Hotels Inc
03.2022 - 02.2023
HOST
Casablanca
02.2022 - 08.2022
Business, Marketing -
Niagara College
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