Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

Pratham Gupta

Abbotsford,British Columbia

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Five Guys
04.2024 - Current
  • Proud member of a high-performing team at Five Guys recognized for driving the second-highest sales across British Columbia through dedication, teamwork, and strategic sales efforts.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Line Cook/Prep Cook

The Italian osteria & Cheesebar
09.2024 - Current
  • Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
  • Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Grilled meats and seafood to customer specifications.

Prep Cook, Server

White Table Catering & Events
01.2024 - Current
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts
  • Expedited food preparation for timely service by closely following chef's instructions and prioritizing tasks
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service

Line Cook

Glass House Estate Winery
03.2024 - 09.2024
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure
  • Maintained well-stocked stations with supplies and spices for maximum productivity

Server

White Spot Restaurant
01.2024 - 11.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
  • Maintained a clean and orderly dining area for an enjoyable guest experience

Bar Manager

THE GALA RESTRO BAR
06.2023 - 11.2024
  • Boosted customer satisfaction by implementing innovative bar management strategies
  • Streamlined inventory management for optimal stock levels and reduced waste
  • Increased revenue with creative marketing initiatives and promotional events

Bartender

BIG YELLOW DOOR
04.2023 - 11.2024
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
  • Upheld strict regulations for safe alcohol service and food safety.

Packing, Shipping, and Receiving Assembler

A.P Enterprise
03.2017 - 11.2023
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.

CNC Machine Operator

Gupta Woolen Mills
01.2017 - 12.2023
  • Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
  • Trained and coached new team members on proper machine set-up procedures.
  • Maintained tight tolerances with design specifications.
  • Adhered to high level of safety by following company rules and regulations to prevent injuries.
  • Properly loaded and unloaded materials in and out of machines.

Coal Trader

Anmol India
06.2023 - 11.2023
  • Assessed hourly market conditions to look for hedge and arbitrage opportunities.
  • Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
  • Promoted and managed 17 key accounts through direct communication with clients and advising on stock opportunities and market trends.
  • Enhanced portfolio performance through diligent research, stock selection, and timely adjustments to market conditions.

Education

Computer Science -

University of The Fraser Valley
Abbotsford, British Columbia
04.2026

Certification Course in Food Production - Food Production

IBI Institute
Ludhiana, Punjab, India
01-2023

High School Diploma -

Sacred Heart Sen. Sec. School
Ludhiana, Punjab, India
03.2022

Skills

  • Microsoft Excel
  • Cash Handling & Billing
  • Basic Accounting
  • Customer Service
  • Teamwork and Collaboration
  • Package handling
  • Logistics support
  • Pallet jack usage
  • Warehouse Safety
  • Shipping and Receiving

Certification

  • Food Safe
  • Forklift license
  • Security license
  • Serving it Right

References

  • Indri Purwongoro, Glass House Estate Winery, The Italian Osteria & Cheesebar, +1 7788225664
  • Marnie James, White Table Catering & Events, +1 (604)283-3993
  • Yugam Jhangra, White Spot, Vancouver, +1 (236)464-6603
  • Kuber Waraich, Five Guys, 7789696000

Languages

English
Hindi
Punjabi

Timeline

Line Cook/Prep Cook

The Italian osteria & Cheesebar
09.2024 - Current

Crew Member

Five Guys
04.2024 - Current

Line Cook

Glass House Estate Winery
03.2024 - 09.2024

Prep Cook, Server

White Table Catering & Events
01.2024 - Current

Server

White Spot Restaurant
01.2024 - 11.2024

Coal Trader

Anmol India
06.2023 - 11.2023

Bar Manager

THE GALA RESTRO BAR
06.2023 - 11.2024

Bartender

BIG YELLOW DOOR
04.2023 - 11.2024

Packing, Shipping, and Receiving Assembler

A.P Enterprise
03.2017 - 11.2023

CNC Machine Operator

Gupta Woolen Mills
01.2017 - 12.2023

Computer Science -

University of The Fraser Valley

Certification Course in Food Production - Food Production

IBI Institute

High School Diploma -

Sacred Heart Sen. Sec. School

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Pratham Gupta