Pratham Chabbra
OTTAWA,ON
Summary
Dedicated and detail-oriented professional with experience in optical sales and a strong understanding of lens mounting and repair. Seeking a full-time position in the operations department where I can utilize my skills.
Overview
4
4
years of professional experience
Work History
Security Officer
GardaWorld Security
Ottawa, ON
01.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Customer Service Representative
Walmart
Ottawa, ON
08.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
Optico Opticals
Amritsar, Punjab, India
10.2020 - 05.2022
- Assisted customers in selecting and purchasing eyewear, ensuring excellent customer service.
- Gained experience in mounting and repairing glasses.
Managed inventory, restocked shelves, and maintained a clean and organized sales floor. - Processed transactions accurately and efficiently using the point-of-sale system.
Education - Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
GED -
Algonquin College
Ottawa, ON04.2024
High School Diploma -
Police DAV Public School
Punjab, India04.2021
Skills
- Knowledge of lens mounting and repair
- Autonomous and able to work independently
- Excellent manual dexterity
- Strong attention to detail and precision
- Ability to lift up to 25 lbs and stand for prolonged periods
- Team player with good communication skills
- Proficient in English (spoken and written)
- Detail Oriented
Timeline
Security Officer
GardaWorld Security
01.2023 - Current
Customer Service Representative
Walmart
08.2022 - 01.2023
Sales Associate
Optico Opticals
10.2020 - 05.2022
GED -
Algonquin College
High School Diploma -
Police DAV Public School