PRASHANTI ARYAL

• Delivered exceptional client experiences by leveraging advanced product knowledge, luxury service standards, and personalized styling expertise, driving significant revenue growth.
• Built and maintained strong client relationships through effective communication and tailored clienteling strategies, resulting in increased client retention and loyalty.
• Consistently exceeded individual and team sales goals, contributing to the achievement of store KPIs and enhancing overall team performance.
• Collaborated with cross-functional teams, including visual merchandising and inventory management, to ensure the boutique aligned with brand standards and optimized customer engagement.
• Trained and mentored junior staff, sharing expertise in luxury retail best practices, sales techniques, and brand storytelling to elevate team capabilities.
• Proactively analyzed sales trends and client feedback to identify opportunities for improvement, implementing strategies that enhanced the customer journey and boosted conversion rates.

Key Achievements:
• Recognized as a top performer for surpassing sales targets by 25% consistently over multiple months, and achieved over $1.6 million in sales in my first year.
• Successfully cultivated a portfolio of high-value clients, by converting from walk in to elite clients $13,000 first time spend.
• Spear-headed in organizing exclusive client events, enhancing brand visibility and customer engagement.

• Pure commission associate responsible for personal business and sale growth.
• Built and cultivated long-term quality relationships with clients by addressing needs, and providing superior customer service.
• Generated $120k during my first month at Saks Fifth avenue, exceeding goals by 65%.
• Responsible for day to day operations to create an efficient work environment and organized workspace.
• Experienced in all merchandise sold at Saks Fifth Avenue, enhancing sales and maximizing each opportunity.
• Worked closely with leased vendors, such as, Dior, Prada, Louis Vuitton creating seamless client service, and resulting in high value transactions.

• Achieved sales goal resulting in eight hundred and fifty thousand in own bought product, and reaching individual sales days of twenty thousand.
• Utilized company sales app, social media, and personalised outreach to drive sales even during store closure during the pandemic.
• Cultivate customers by sending relationship and courtesy emails, reactivating customers’ membership, capturing compliance, inviting customers back to store, etc.
• Make sure selling floor is continually replenished and ready for customers all throughout the day.
• Displayed to enhance the luxurious atmosphere while showcasing the product to brand standards.
• Provide assistance in the bi-annual inventory and mark down processes.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Received seasonal training for trends and individual brand collections to maintain a current and knowledgeable understanding of assortment.