Prashanthi Guda
Mississauga,ON
Summary
Dedicated and customer-focused individual with a strong work ethic seeking a position where I can utilize my excellent customer service skills, attention to detail, and knowledge of inventory management to contribute to the efficient operation of the store.
Overview
6
6
years of professional experience
Work History
Supermarket Clerk
D-Mart Super Market
01.2020 - 09.2022
- Provide exceptional customer service by assisting shoppers in locating products, answering inquiries, and resolving issues promptly and professionally.
- Operate cash registers, handle cash, credit card transactions, and accurately give change while adhering to store policies and procedures.
- Maintain a clean and organized store environment, ensuring shelves are stocked, and products are displayed neatly.
- Conduct routine price checks and update price tags as necessary to reflect current promotions and discounts.
- Collaborate with team members to unload, check-in, and restock merchandise deliveries.
- Monitor and manage product expiration dates, promptly removing expired items from shelves.
- Assist in inventory control by conducting regular stock counts and reporting discrepancies to the manager.
- Adhere to safety protocols and regulations, including proper handling of hazardous materials and maintenance of clean and sanitized work areas.
Customer Service Representative
Hyderabad Central
04.2016 - 03.2018
- Provide exceptional customer service by greeting and assisting customers, answering inquiries, and offering assistance throughout their shopping experience.
- Handle customer complaints, concerns, and returns professionally and efficiently, ensuring customer satisfaction and conflict resolution.
- Process cash, credit card, and other payment transactions accurately and securely while adhering to store policies and procedures.
- Process cash, credit card, and other payment transactions accurately and securely while adhering to store policies and procedures.
Education
MBA - Finance
Kakatiya University
India04.2014
Bachelor of Science - Computer Science
Kakatiya University
India04.2012
Skills
- Excellent customer service
- Cash handling and register operation
- Inventory management
- Product knowledge
- Team collaboration
- Attention to detail
- Problem-solving
- Time management
Languages
English
Professional Working
Telugu
Native or Bilingual
Hindi
Limited Working
Timeline
Supermarket Clerk
D-Mart Super Market
01.2020 - 09.2022
Customer Service Representative
Hyderabad Central
04.2016 - 03.2018
MBA - Finance
Kakatiya University
Bachelor of Science - Computer Science
Kakatiya University
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