PRASHANTH NAIR
Regina,SK
Summary
Skilled Business Development leader offering 10 + years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
J Y S K I n c . - R E G I N A
11.2022 - Current
- Completed routine store inventories.
- Engaged directly with customers to offer assistance and resolve complaints.
- Trained and guided team members to maintain high productivity and performance metrics.
- Boosted store profitability with efficient scheduling, cost control measures, and loss prevention strategies.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Contributed towards long-term growth and success of the retail establishment by consistently meeting or exceeding performance targets.
Head of Operations
T H E C O U R T Y A R D C O M M U N I T Y
03.2021 - 02.2022
- Customer relationship management, Creating sales & Marketing strategies, Digital Marketing, Customer Data Analytics
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
Head of Sales and Marketing
B A S E D O N A T R U E S T O R Y B I S T R O
01.2017 - 02.2021
- Negotiated contracts with vendors and partners, securing favorable terms that supported company objectives.
- Directed sales and marketing management staff in successful use and development of business plans and strategies.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Managed budgets for sales and marketing activities, ensuring optimal allocation of resources for maximum return on investment.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Conducted market research to identify customer needs and preferences.
- Wrote and distributed press releases to increase brand visibility.
Business Development Manager
C H E P I N D I A P V T L T D
03.2012 - 12.2017
- Creating growth strategies for attaining Customer satisfaction and maintaining excellent NPS scores.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Managed accounts to retain existing relationships and grow share of business.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
Education
Masters in Business Administration - Marketing
12.2010
Google - Fundamentals of Digital Marketing - Digital Marketing
12.2020
Google Digital Marketing & E-commerce - Digital Marketing
12.2023
Skills
- B2B sales
- Marketing strategies
- Customer success
- Communication Skills
- Budget Management
- Inventory management
- Coordination of multiple stakeholders
- Scheduling
- Good Presentation & Reporting Skills
- Team Management & Managerial Skills
- Good Communication skills
- Expertise in MS Office, Excel, Powerpoint
- Excellent Analytical Skills
- Excellent negotiation skills
- Business Management
- Sales Promotion
- Inventory Control
- Time Management
- Employee Motivation
- Operations Management
- Customer Service Management
- Marketing Strategies
Languages
ENGLISH
GERMAN
HINDI
MALAYALAM
TAMIL
KANNADA
ARABIC
Current Status In Canada
Open Work Permit
Timeline
Assistant Store Manager
J Y S K I n c . - R E G I N A
11.2022 - Current
Head of Operations
T H E C O U R T Y A R D C O M M U N I T Y
03.2021 - 02.2022
Head of Sales and Marketing
B A S E D O N A T R U E S T O R Y B I S T R O
01.2017 - 02.2021
Business Development Manager
C H E P I N D I A P V T L T D
03.2012 - 12.2017
Masters in Business Administration - Marketing
Google - Fundamentals of Digital Marketing - Digital Marketing
Google Digital Marketing & E-commerce - Digital Marketing
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