Prashanth Bheema
Oshawa,Ontario
Summary
Highly experienced and certified IT Consultant eager to join Business Insight's IT group, bringing over twelve years of dedicated experience in software and hardware component implementation. Adept at working with clients from design through implementation and providing ongoing support. Seeking to leverage technical expertise and project management skills to contribute to the IT team's success and drive client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior IT Consultant
[Previous Company Name]
03.2015 - Current
- Spearheaded the design, implementation, and support phases of software and hardware solutions for key clients, enhancing their operational efficiency and system reliability
- Managed full lifecycle IT projects, from requirement gathering to post-implementation support, ensuring projects were delivered on time and within budget
- Collaborated closely with clients to tailor IT solutions that met their specific needs, leading to a 100% increase in customer satisfaction.
IT Consultant
[Previous Company Name]
02.2012 - 02.2015
- Provided expert advice on the integration of IT systems, resulting in improved workflow and a reduction in system downtime by 70%
- Developed and conducted training sessions for clients’ staff on new software and hardware, ensuring seamless adoption and minimal disruption to business operations
- Led a team of junior consultants, fostering a collaborative environment and enhancing team efficiency and productivity.
Education
Master of Science in Information Technology -
University of Toronto
Bachelor of Science in Computer Science -
McGill University
Skills
- Expertise in software and hardware implementation
- Strong project management and planning skills
- Proficient in [specific software/tools relevant to Business Insight]
- Excellent problem-solving and analytical abilities
- Outstanding communication and client management skills
- Team leadership and mentoring
- IT Asset Management
- IT Compliance
- Business Analysis
- Agile Methodology
- Project Management
Accomplishments
- Resolved product issue through consumer testing.
- Achieved positive results by introducing Application Software for specific tasks.
- Achieved results by completing tasks with accuracy and efficiency.
Certification
- Certified Information Systems Security Professional (CISSP)
- Project Management Professional (PMP)
- Any other relevant IT certifications]
Affiliations
- Member, Association of Information Technology Professionals (AITP)
- Member, Project Management Institute (PMI)
Timeline
Senior IT Consultant
[Previous Company Name]
03.2015 - Current
IT Consultant
[Previous Company Name]
02.2012 - 02.2015
Master of Science in Information Technology -
University of Toronto
Bachelor of Science in Computer Science -
McGill University
- Certified Information Systems Security Professional (CISSP)
- Project Management Professional (PMP)
- Any other relevant IT certifications]
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