Summary
Overview
Work History
Education
Skills
HONORS AND AWARDS
References
Languages
Timeline
Generic
Prashant Sinha

Prashant Sinha

Calgary,AB

Summary

High-achieving PMP® and PSM I Certified business leader & Ideapreneur with unique all round experience in Delivery, R&D, Product Development and Implementation, Pre-Sales and Strategy combined with deep understanding of Technology & Industry Trends.In a career spanning 19+ years helped numerous organizations set up successful Dev & QA services, successfully executed multiple transformation to drive stakeholders to achieve profitability, sales, quality and customer service levels that exceed expectations in various HealthCare, Airline, Banking and Retail Domain.

Capable of supervising and mentoring multi-disciplinary teams, including Strategy and Planning, Quality and Configuration Management. A flexible, committed individual with excellent communication and team-building skills, and the ability to influence positive outcomes.

>> Key client relationships
Health care & Life science - Otsuka pharmaceutical, AmerisourceBergen

Travel Transportation & Logistics (Airline) - Air Canada, Southwest

Retail - Lowe's, US Foods
BFSI - AIFuttaim, GM Financial, FinnOne New etc..

Overview

19
19
years of professional experience

Work History

Group Project Manager

HCL CANADA INC
Calgary, AB, CANADA
05.2020 - Current
  • Client: Otsuka America Pharmaceutical, Inc
  • Domain: Pharmaceutical industry (HealthCare)
  • Project: R&D, I&H, D&A Departments & Test COE
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • R&D and Global Apps consists of Regulatory Applications, Life Science and Healthcare and Biometrics applications for R&D services
  • Commercial application tower consists of complex systems that will be used for managing critical data from multiple source systems
  • Test Management in all projects at Otsuka that includes managing all phases of testing life cycle including test preparation, reviews, test execution and reporting
  • Responsible for timely completion of testing activities in a project and ensuring quality assurance resulting in a defect free release
  • Engage in Plan and Define phases in the project and involve right SMEs to ensure that requirements are testable and well documented/ specified
  • Responsible for review of Test Strategies, Test Plans, Test Scenarios, Test Estimations and Test Preparation & Execution schedules
  • Facilitates cross functional impact analysis at release level, prepare requirements traceability while validating the business/ functional requirements
  • Ensure adequate resources & logistics are requested to project and availability followed up to closure
  • Ensure that the TCoE standards are adhered to in every aspect of testing delivery
  • Communicate test status, issues, and budget reviews with Project management
  • Coordinating and participate in core team and stakeholder team activities
  • Regular interaction with Onsite and Offshore teams
  • Advising clients on Testing best practice
  • 5 Value Ideas implemented at corporate level covering multiples enhanced version with Cost Reduction benefits of 460K USD per year approximately

Senior Project Manager

HCL CANADA INC
Montreal, QC, CANADA
01.2018 - 04.2020
  • Client: Air Canada
  • Domain: Travel Transportation and Logistics (Airlines)
  • Project: Test Management Support (PSS and KILO Project)
  • Worked as a Senior Test Manager at onsite covering Incident and Defect Management, Test Environment and Data Management
  • Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
  • Managed multiple project teams engaged in PSS development in cross-functional environment to reach project success.
  • Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
  • COE (Functional and Non-Functional) and managing defects, test data and test environments
  • Part of Key team members of the Leadership team in Command Center during R1 live by managing live incidents
  • Maintaining different defect management tool sync up across multiple vendors
  • Running daily defect triage meeting and MI calls for major production incidents
  • Generating defect related metrics and implementing process improvements using CAPA
  • Generating different types of test data for multiple testing teams
  • Governance Activities Billing, Invoice, PCI Audit, SMR
  • Managed testing team and also helping new team members to understand business requirements
  • Coordinating On & Off for work assignment and providing status to key stakeholders
  • Following up any outstanding open test risks / issues
  • Make the Team aware of impediments and facilitate efforts to resolve them
  • Managing the gathering of results
  • Compiling test metrics for management
  • Reporting to account head on progress and issues
  • Identify test approaches that optimize the delivery schedule
  • Planning and estimating
  • Arranging team meetings and workshops
  • Advising clients on Testing best practice
  • 5 Value Ideas implemented at project level with cost reduction benefits of 250K CAD per year approximately

Project Manager

HCL Technologies Limited
Noida, UP, INDIA
07.2016 - 12.2017
  • Client: Southwest Airlines Inc
  • Domain: Travel Transportation and Logistics (Airlines)
  • Project: VR 3.1 , VR 3.2, VR 3.3 and Monthly Releases
  • Working as a Test Manager covering COE (Functional and Non Functional) and Governance for SWA testing services from offshore and onsite (Business Travel)
  • COE Activities : Templates, Checklist, COE Processes and Review
  • Oversaw complete lifecycle of testing on multiple projects.
  • Compiled and reviewed integration, automation and performance testing roadmaps to maintain compliance with organizational and regulatory objectives.
  • Determined quality assurance benchmarks and outlined testing and acceptance strategies.
  • Governance Activities : Balanced Scorecard(BSC), SLA’s , PCI Audit, SMR, QBR
  • Key team member in handling SOW CR’s and Financial constructs at onsite
  • Billed as Performance Test Analyst and was key member in business growth and client relationship
  • Managed testing team and also helping new team members to understand business requirements
  • Acting as Scrum Master for offshore team by taking daily stand up
  • Coordinating On & Off for work assignment and providing status to key stakeholders
  • Following up any outstanding open test risks / issues
  • Make the Team aware of impediments and facilitate efforts to resolve them
  • Managing the gathering of results
  • Compiling test metrics for management
  • Reporting to senior managers on progress and issues
  • Identify test approaches that optimize the delivery schedule
  • Planning and estimating
  • Arranging team meetings and workshops
  • Advising clients on Testing best practice
  • 2 Value Ideas implemented at account level with cost reduction benefits of 120K USD per year approximately

Test Manager

HCL America Inc
Charlotte, NC, USA
05.2013 - 06.2016
  • Client: AmerisourceBergen Group, USA
  • Domain: Pharmaceutical industry (HealthCare)
  • Project: Testing Services of Client Implementation and Upgrades, Tools HP Quality Center, TFS, SQL Server, MoveIT
  • Project Abstract AmerisourceBergen is driving innovative partnerships with global manufacturers, providers and pharmacies to improve product access and efficiency throughout the healthcare supply chain
  • As part of the largest global generics purchasing organization, the leading specialty pharmaceutical services provider and the partner with more community and health system pharmacy relationships than any other—we’re well positioned to help you capitalize on the dynamic changes in healthcare
  • From product commercialization and distribution to pharmacy, provider and manufacturer solutions, we’re working with you every day to enhance patient care
  • Handling testing of core product PPLUS/Portals upgrades, multiple client implementation of the same product, Working as a Test Manager and handling team of 30+ testers at offshore
  • Worked as Onsite Coordinator in USA for 2.5 years and was key member in business growth and client relationship
  • Key team member for HCL business growth at onsite
  • Managed testing team and also helping new team members to understand business requirements
  • Acting as Scrum Master for offshore team by taking daily stand up
  • Coordinating On & Off for work assignment and providing status to key stakeholders
  • Managing new requirement through SR / Recruitment and fulfilling the same for business growth
  • Following up any outstanding open test risks / issues
  • Make the Team aware of impediments and facilitate efforts to resolve them
  • Managing the gathering of results
  • Compiling test metrics for management
  • Reporting to senior managers on progress and issues
  • Identify test approaches that optimize the delivery schedule
  • Planning and estimating
  • Arranging team meetings and workshops
  • Advising clients on Testing best practice.

Associate Project Manager

HCL Technologies Limited
Noida, UP, INDIA
01.2010 - 05.2013
  • Client: LOWE’S Companies Inc., USA, US Foods Inc., USA
  • Domain: Retail
  • My Kitchen and Scoop Project, Tools HP Quality Center
  • Working as a Test Manager and handling team of 30+ testers at offshore.
  • Worked as Onsite Coordinator in USA for 2.5 years and was key member in business growth and client relationship.
  • Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
  • Tracked project deliverables, keeping assignments on task and on budget.
  • Key team member for HCL business growth at onsite.
  • Managed testing team and also helping new team members to understand business requirements
  • Acting as Scrum Master for offshore team by taking daily stand up.
    Coordinating On & Off for work assignment and providing status to key stakeholders.
  • Managing new requirement through SR / Recruitment and fulfilling the same for business growth.
  • Following up any outstanding open test risks / issues.
  • Make the Team aware of impediments and facilitate efforts to resolve them
  • Managing the gathering of results.
  • Compiling test metrics for management.
  • Reporting to senior managers on progress and issues.
  • Identify test approaches that optimize the delivery schedule.
  • Advising clients on Testing best practice.Project Abstract US Foods (formerly known as U.S

Senior Associate QA

Sapient
Gurgaon, Haryana, INDIA
08.2009 - 01.2010

Senior Software Engineer

Nucleus Software Export Ltd
Noida, UP, INDIA
07.2007 - 08.2009

Software Testing Engineer

SSPL Ltd
Gurgaon, Haryana, INDIA
07.2006 - 06.2007

Project Leader

CyberSoft Pvt. Ltd
New Delhi, Delhi, INDIA
02.2005 - 06.2006

Education

B.Tech (B.I.S) - Computer Science

A.R.S.D College
DELHI, INDIA
01.2004

PGDBM (M.B.A) - IT&IB

IMT Ghaziabad
INDIA
01.2007

Professional Scrum Master I -

Scrum.Org
USA
09-2023

Project Management Professional (PMP) -

PMI USA
01.2013

ISTQB (Foundation) -

ISQTB
USA
11.2008

NRF (Retail) Certified
USA
07.2010

Skills

  • 19 years of excellent IT experience in Program and Project Management spanning across HealthCare, Airline, Banking and Retail (NRF Certified) domain
  • Expertise in Digital Assurance & testing services Transformation , consulting , thought leadership workshops and EQM (Enterprise Quality Management) delivery
  • Expertise in Product Development and Implementation, SaaS/PaaS/TaaS/COTS Project Implementation
  • Experienced of growing Testing Business into million business by winning new business, account mining, consulting services and product implementation Vast exposure to Pre-Sales and Consulting work
  • Experience in strategizing AI in Software QA & Testing in the areas of Intelligent Test automation , Descriptive and Predictive Analytics
  • Extensive experience in account Governance Model of handling multiple Projects simultaneously, this involved testing of multiple implementation projects and product support at the onsite (USA, CANADA, UAE, and UK) and offsite
  • Experience of working with Enterprise load testing tools like LoadRunner and Monitoring tools – Sitescope, Graffana, Splunk, Dynatrace, Perfmon
  • In-depth CMMI Quality Assurance and Auditing knowledge and experience Involved in CMMi-L5 (HM) process implementation and assessment as a FAR group member
  • Strategic thinker in generating Value Creation Ideas and developing and implementing the same end to end to provide key benefits to end customers by saving on costs (cheaper) and time (faster)
  • Extensive experience in Center of Excellence (COE) in defining/re-defining the Process Documents ie, guideline, checklists, and templates
  • Expertise in Independent Testing Services in multiple vendor environments

HONORS AND AWARDS

 

  • Awarded Trophy and Certificate of Achievement at Good Practice Conference 2011 in HCL Technologies for presenting the best practice in Good Practice Conference 2011 at HCL. Same best practice was published in HCL Good Practices 2011 book with copyright.
  • Awarded MVP (Most Valuable Player) in 2023 in HCL Canada Inc.
  • Awarded 8 Times O2 League Trophy and Certificate in HCL Technologies.
  • Awarded 4 Times Best Project Award in HCL Technologies.
  • Awarded 5 Times Innovation Award in HCL Technologies.
  • Awarded ATM Certificate of Successfully Assessed for CMMi-L5 - Wave 1 under IV&VS.
  • Awarded Winner of Best Debut of Year 2007-2008 in Nucleus Software Annual Award for exceptional contribution throughout the year. It was awarded in the year where more than 300 nucliete have joined across globe
  • Awarded Nucliete of the Month (Q4’07) in Nucleus Software Monthly Awards within 4 months of joining
  • Awarded 3 times Nucliete of the Month (Team Awards) in Nucleus Software Monthly Awards
  • Consecutive Rated as Excellent/Outstanding in annual performances review of all organizations

References

REFERENCES Available upon request

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Group Project Manager

HCL CANADA INC
05.2020 - Current

Senior Project Manager

HCL CANADA INC
01.2018 - 04.2020

Project Manager

HCL Technologies Limited
07.2016 - 12.2017

Test Manager

HCL America Inc
05.2013 - 06.2016

Associate Project Manager

HCL Technologies Limited
01.2010 - 05.2013

Senior Associate QA

Sapient
08.2009 - 01.2010

Senior Software Engineer

Nucleus Software Export Ltd
07.2007 - 08.2009

Software Testing Engineer

SSPL Ltd
07.2006 - 06.2007

Project Leader

CyberSoft Pvt. Ltd
02.2005 - 06.2006

B.Tech (B.I.S) - Computer Science

A.R.S.D College

PGDBM (M.B.A) - IT&IB

IMT Ghaziabad

Professional Scrum Master I -

Scrum.Org

Project Management Professional (PMP) -

PMI USA

ISTQB (Foundation) -

ISQTB

NRF (Retail) Certified

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