Reliable business professional with experience in project management, process improvement, sales & operations, and supply chain analysis with a proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales & Operations Analyst (Full-Time)
Semios Inc.
02.2023 - Current
Enabled sales operations to run smoothly through effective management of the department's workflows and processes.
Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
Analyzed sales data to identify patterns, informing adjustments in strategies that drove significant improvements in overall performance.
Align forecast data between sales, operations to balance demand-supply-labour planning, and avoid unexpected shortages or delays
Connect and bridge data between CRM (Sales Force), ERP (SAP) and internal database reporting groupings, isolating and systematically resolving discrepancies
Prepare reports for sales, product, operations and finance to slice sales, forecasts and financial data appropriately, for different audiences
Highlight and drive resolution for gaps in KPIs and annual operating plans.
Act as a point of contact to confirm available-to-commit and escalate/resolve fulfillment challenges through the operations teams
Facilitate the introduction of new partnerships, products, product rollout changes, phase out forecasts, and equipment positioning.
Highlight potential customer impacts or initiatives resulting from shortages, lead-times or excess material
Simplify collection of information from sales to lower barriers for engagement
Weekly sales audit of CRM sales information filled out by the sales rep in order to avoid discrepancies.
Logistics Planner (Part-Time)
Aerostream Logistics
02.2022 - 02.2023
Optimized supply chain efficiency by implementing strategic planning and forecasting techniques.
Managed inventory levels effectively, ensuring timely delivery of products to customers while minimizing storage costs.
Analyzed logistics data and identified opportunities for cost savings, resulting in significant annual reductions in operational expenses.
Conducted regular audits of existing logistics processes to identify inefficiencies and develop solutions that drove continuous improvement.
Coordinate with CBSA on shipment regulations and prepare the ATA Carnet for special shipments.
Design and plan cost effective routes for truckers.
Create the shipment order in the logistics management system.
Sales & Operations Manager (Full-Time)
Sharpeagle Technologies (Part Of Studio52 Group)
05.2020 - 01.2022
Design and develop sales and customer success systems, processes, and procedures that will support a seamless customer journey and experience.
Collaborate with key stakeholders to identify and address system and process improvement opportunities.
Work with the CRM technical team to implement and rollout the processes within the CRM system and relevant teams.
Design and administer compensation and commission structures for the sales team.
Create and maintain a sales management framework to drive and manage performance.
Train and onboard sales team members on the effective use of sales systems and processes.
Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
Provide ongoing support and guidance to the sales team regarding the use of sales systems and processes.
Collaborate with cross-functional teams, such as marketing and finance, to ensure alignment and integration of sales systems and processes.
Create and drive quality control for the entire sales process
Create and maintain sales contracts and agreements.
Create and maintain pricing tables for all offerings.
Team Lead - Sales (Full Time)
Allan Lloyd's
11.2017 - 04.2020
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
I coached team members in the techniques necessary to complete job tasks.
Handling the team of 6 associates as a team leader.
Identify and analyses industry or geographic trends with business strategy implications
Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders
Compile and analyze data over time to forecast sales trends.
Communicate with management team regularly
review past sales data to determine trends in productivity.
Prepare accurate reports using data from internal and external sources.
Evaluate third-party data to determine best practices for company success.
Procurement Engineer (Full-Time)
Heatex India Corporation
06.2017 - 10.2017
Negotiated vendor payment terms and contract conditions to meet aggressive production and cost requirements.
Implemented improvement initiatives to achieve inventory cost reductions and raw material delivery precision.
Achieved cost savings by negotiating contracts with suppliers and continuously monitoring market trends.
Conducted market research to gather intelligence on industry trends, competitor strategies, and potential new suppliers.
Education
Post-Baccalaureate Diploma - Supply Chain And Operations Management
Douglas College
New Westminster, BC
04.2023
Bachelors of Technology - Mechanical Engineering
College of Engineering Roorkee
Roorkee, India
04.2017
Skills
Data Analysis via Google Spreadsheets
Excel, PowerPoint, and Power BI
Mode Analytical
Forecast Pro
SAP
Sales Force
Hubspot
MS Dynamics
SQL
Languages
English
Native or Bilingual
Certification
CIPS (CIPS - The Chartered Institute of Procurement & Supply)
Timeline
Sales & Operations Analyst (Full-Time)
Semios Inc.
02.2023 - Current
Logistics Planner (Part-Time)
Aerostream Logistics
02.2022 - 02.2023
Sales & Operations Manager (Full-Time)
Sharpeagle Technologies (Part Of Studio52 Group)
05.2020 - 01.2022
Team Lead - Sales (Full Time)
Allan Lloyd's
11.2017 - 04.2020
Procurement Engineer (Full-Time)
Heatex India Corporation
06.2017 - 10.2017
Post-Baccalaureate Diploma - Supply Chain And Operations Management
Douglas College
Bachelors of Technology - Mechanical Engineering
College of Engineering Roorkee
CIPS (CIPS - The Chartered Institute of Procurement & Supply)
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