Prashant Sharma
Surrey,BC
Summary
Driven by a results-focused approach, I leveraged my strong analytical skills and effective communication at Apple to enhance customer satisfaction and team productivity. As a Linguistic Tester for Outlier and Remotasks, I specialized in accurate translation and critical thinking, significantly improving document quality and translation consistency.
Overview
1
1
year of professional experience
Work History
Linguistic Tester
Outlier
03.2023 - Current
- Translated other language content into English and from English
- Developed and maintained glossary of technical terms.
- Developed strategies to perform accurate and consistent translations.
- Proofread, edited and improved documents of different sizes.
- Maximized quality control of translated documents.
- Attended training programs to improve professional knowledge and interpretation skills.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
- Reviewed, edited and proofread translated documents for accuracy.
- Maintained message content, tone, and emotion as closely as possible.
Linguistic Tester
Remotasks
01.2023 - Current
- Developed strategies to perform accurate and consistent translations.
- Proofread, edited, and improved documents of different sizes.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maintained message content, tone, and emotion as closely as possible.
- Translated English content to Hindi Latin and English to Hindi Latin for Netflix and Amazon Prime.
Chat Support Specialist
Apple
08.2023 - 05.2024
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Sought ways to improve processes and services provided.
- Delivered prompt service to prioritize customer needs.
- Increased efficiency and team productivity by promoting operational best practices.
Education
MBA - Marketing & Sales
Herzing College
Montreal04.2022
Bachelor of Arts - English Literature And Creative Writing
Jiwaji University
Gwalior06.2019
Skills
- Working Independently
- Effective Multitasking
- Strong analytical skills
- Proofreading
- Transcribing
- Critical Thinking
- Accurate Translation
- Word Conflict Identification
- Information Interpretation
- Problem-solving aptitude
- Interpersonal Skills
- Effective Communication
- Original Text Review
- Analytical Skills
- Creative writing
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
German
Professional Working
French
Limited Working
Writing, Reading, Market Research, and Investments
I love writing poems and stories in my spare time. I love to read a lot, my favorites are novels.
Timeline
Chat Support Specialist
Apple
08.2023 - 05.2024
Linguistic Tester
Outlier
03.2023 - Current
Linguistic Tester
Remotasks
01.2023 - Current
MBA - Marketing & Sales
Herzing College
Bachelor of Arts - English Literature And Creative Writing
Jiwaji University
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