Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Prashant Samantray

Mississauga

Summary

Overall experience of +14 years in the Quality assurance field managing high revenue, mission critical projects ,overseeing teams/projects application testing activities. Good experience in handling multiple projects and interacting different stake holders. Focused on creating collaborative efforts between support and engineering teams for leveraging product/procedure testing methods and data analysis. Ability to operate well in high pressure situations demanding quick reasoning and problem solving. Value and experience added as an experience shared from different domain telecom,banking and e commerce. Always maintained the reputation for building the perfect bridge between the business and technological partners. Ability to operate well in high pressure situations demanding quick reasoning and problem solving. Solution- oriented and hands-on Quality Analyst with 14 years and 8 months international experience of developing and managing error tracking databases and analysis to enhance user experience. Focussed on creating collaborative efforts between support and engineering teams for leveraging product/procedure testing methods and data analysis. Seasoned in user behaviour patterns and potential areas of product misuse, leading to better testing practices and substantial coverage of edge case issues. Ability to operate well in high pressure situations demanding quick reasoning and problem solving.

Overview

15
15
years of professional experience

Work History

Scotiabank-Test Manager

Tech Mahindra
11.2019 - Current
  • A prominent business service centre group assisting small and large businesses in applying for loans for different purposes through a software application
  • This application was designed for both English and French users in PEGA as front and Back end
  • Roles and Responsibilities
  • Worked for Scotiabank, premium client of the company, managing adjudication decisions over various deals flowing through different source system channels with CEA(Credit Exception Adjudication)
  • Coordinated with multiple stakeholders such as Client Managers, Client Leads, Program Managers, Delivery Managers, Project Managers, Onshore Coordinators to resolve queries pertaining to the assigned workflow
  • Collaborated with my team to Test cases at UAT for end-to- end testing and IST
  • Analysed user stories from the product backlog along with the product owner and Scrum Master to understand the functional as well as business requirements and finalizing the acceptance criteria
  • Developed and implemented test plans, strategies, and processes to ensure software quality assurance
  • Review and approve all the test deliverables including sign off
  • Trained new QA engineers on existing software development processes and best practices
  • Conducted technical reviews of all test artifacts such as test plans, scenarios, scripts, before releasing them for execution
  • Successfully managed a team of 4 Quality Control professionals, ensuring consistent delivery of quality standards and accuracy of results
  • Led cross-functional teams in problem solving activities to resolve issues found during audits or inspections
  • Managing and leading testing initiatives from organization and implementation of new procedures with proper client approvals and result validation
  • Analysed team performance during retro meetings
  • Worked as Test co-ordinator between onshore and offshore team.

Test Lead

Tech Mahindra, Citibank
07.2015 - 10.2019
  • Universal Collections Desktop (UCD) is a web based application used by agents to work on delinquent accounts of Citi customers
  • The end users are collector agents who calls the credit card holders based on their delinquent history to get the reasons of their delinquency
  • The main focus is to provide card holders offers and settlements by which they can repay to the bank
  • Roles and Responsibilities
  • Involved in Test Estimations, Test Planning, Defect Management and Test environment set up
  • Responsible for Test Approach documents , test execution cycles
  • Responsible for test closure memos like test exit report
  • Worked on Test Automation and maintained regression suite, review and provided sign off on the testing deliverables
  • Managed team of strength 44 deliverables by assigning task and follow up reports
  • Preparation of Quarterly Business Report for the respective function
  • Apart from project deliverables actively managed shift rotation, daily attendance, leave planner and transportation facility as well during releases
  • Involved in generating, maintenance of automation regression scripts using java with Selenium and running them during each release
  • Spoc for learning and maintenance of the internal certifications from the client’s end for my team
  • Involved in mobile testing for testing mobile banking application through perfecto.

Senior Tester

Polaris Software Lab, Citibank
07.2011 - 10.2019
  • The main objective of Commercial Real Estate is to maintain and validate the data for all the property and assets used for commercial purpose
  • Roles and Responsibilities
  • Lead Offshore QA team for the project
  • Actively involved in SIT execution and UAT execution
  • Participated in projects on all stages from conception to completion
  • Maintained bugs through HP ALM and performed root cause analysis
  • Worked on automation testing using UFT and maintained regression package
  • Provided walkthroughs of Test plan and Test cases to the business stakeholders
  • Experience and opportunity to perform UAT cycle with Business team at onshore
  • Trouble shoot quality issues and modified test procedures.

Software Testing Engineer

Tata Consultancy Services(TCS), The Home Depot and Nortel Ericsson
11.2008 - 07.2011
  • This project was build to system in order to cater the needs of its customers through quick resolution
  • And problem solving techniques used with the help of Business Application Centre(BAC) and HP Load Runner
  • Roles and Responsibilities
  • Interaction with the Clients/Business Users to understand and resolve the defects logged within the timelines defined in the SLA
  • Monitors and analysis of the various Business Profiles that keeps on running during production hours
  • Automate the production issues through shell scripting
  • Implemented Test cases for manual testing for desktop applications
  • Timely documentation of the steps as per used through BAC and Vugen(Load Runner) for resolving the production issue
  • Converted business requirements into test objectives
  • Performing manual testing of the application in various stages
  • End to End testing responsibility which involves testing applications and Data Validation
  • Responsible for preparing test regression suites
  • Performed Sanity testing on weekly basis for new build.

Education

Bachelor Degree - Computer Science

Biju Pattnaik University of Technology(BPUT)
2008

Senior Secondary School - undefined

Council of Higher Secondary Education
2003

HP Certified Professional in Virtual User Generator Software - undefined

Central Board of Secondary Education
2001

Skills

  • SKILLS & ABILITIES
  • Testing Documentation
  • Agile
  • QA Testing
  • UAT Testing
  • JIRA
  • HP Load Runner
  • Postman
  • MS SQL
  • ALM
  • Protel
  • Pega 84

Affiliations

Sun Certified Programmer for the java platform, standard edition 5.0

Timeline

Scotiabank-Test Manager

Tech Mahindra
11.2019 - Current

Test Lead

Tech Mahindra, Citibank
07.2015 - 10.2019

Senior Tester

Polaris Software Lab, Citibank
07.2011 - 10.2019

Software Testing Engineer

Tata Consultancy Services(TCS), The Home Depot and Nortel Ericsson
11.2008 - 07.2011

Bachelor Degree - Computer Science

Biju Pattnaik University of Technology(BPUT)

Senior Secondary School - undefined

Council of Higher Secondary Education

HP Certified Professional in Virtual User Generator Software - undefined

Central Board of Secondary Education

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Prashant Samantray