PRASHANT PATEL
ETOBICOKE,ONTARIO
Summary
Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals. Efficient professional with experience and proven knowledge of team building, branding, and new business development. Aiming to leverage my abilities to successfully fill TIMELYPRODUCTION role on your team.
Overview
6
6
years of professional experience
Work History
Senior Executive
MAHINDRA INTERTRADE LIMITED
08.2017 - 11.2023
- Established long-term relationships with key stakeholders to ensure successful project completion
- Evaluated existing processes to identify areas for improvement and cost savings
- Developed communication protocols between multiple departments in timely manner
- Created and managed cross-functional teams to optimize operational efficiency
- Managed complex projects from conception through delivery, ensuring quality control standards were met
- Provided direction and guidance on technical issues while troubleshooting problems quickly
- Directed employee training initiatives across various departments in order to maximize productivity
- Resolved conflicts between internal teams or customers in efficient manner utilizing effective problem-solving techniques.
- Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
Subway Team Member
Subway
05.2020 - 08.2021
- As dedicated team member at Subway, I played pivotal role in delivering exceptional customer service and contributing to overall success of restaurant
- My responsibilities encompassed diverse range of tasks that showcased my versatility and commitment to achieving organizational goals
- Customer Service Excellence:
- Interacted with customers in friendly and courteous manner, ensuring positive dining experience
- Addressed customer inquiries, handled special requests, and consistently exceeded service expectations
- Team Collaboration:
- Collaborated seamlessly with team members to ensure smooth operations during peak hours
- Contributed to positive work environment by fostering open communication and teamwork.
Education
ADVANCE DIPLOMA - ELECTRICAL ENGINEERING
HUMBER COLLEGE
Etobicoke, ON2026
High School Diploma -
MAHARAJA SAYAJIRAO UNIVERSITY
INDIA2017
Skills
- Platform expertise
- Staff Management
- Policy Development
- Program Management
- Operational Leadership
- Technical Support
- Project Management
- Schedule Management
- Performance Improvement
- Workload Delegation
- Scheduling
Languages
Timeline
Subway Team Member
Subway
05.2020 - 08.2021
Senior Executive
MAHINDRA INTERTRADE LIMITED
08.2017 - 11.2023
ADVANCE DIPLOMA - ELECTRICAL ENGINEERING
HUMBER COLLEGE
High School Diploma -
MAHARAJA SAYAJIRAO UNIVERSITY
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