Prashant Negi
Yellowknife,NT
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Bargain Shop
Timmins, ON
05.2022 - 12.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed customer orders and accurately handled payment transactions.
Customer Service Representative
Wallmart
Timmins, ON
05.2022 - 12.2023
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Supply Chain Management - Supply Chain And Operations Management
Northern College
Timmins, ON12.2023
Skills
- Customer Complaint Resolution
- Product Merchandising
- Customer Service
- Cash Handling
- Customer inquiries
- Refund handling
Timeline
Customer Service Cashier
Bargain Shop
05.2022 - 12.2023
Customer Service Representative
Wallmart
05.2022 - 12.2023
Supply Chain Management - Supply Chain And Operations Management
Northern College