Prashant Kumar

• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Scheduled appointments, meetings and events for management staff.
• Responded effectively to sensitive inquiries or complaints.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Scheduled staff and monitored resource allocation to provide optimal coverage and service.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.

• Developed positive customer relationships through friendly greeting and excellent service.
• Addressed customer needs, responding to specific requests.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

• Packed customer purchases carefully using tissue and bubble wrap to prevent damages.
• Constructed corrugated cardboard boxes for introduction into assembly line.
• Assembled customer orders from stock and packed items in boxes.
• Verified labels for appropriate order numbers and item specifications.
• Reviewed packing slips and other documentation to properly box requested items for shipment.
• Notified team leader of product discrepancies and equipment malfunctions.

• Secured personnel and premises by inspecting buildings and patrolling property.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Investigated reported incidents to protect company assets.
• Monitored access control systems and key code records for suspicious activities.

Web Designing & Development