Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Prashant Chheta

East York,Ontario

Summary

Dynamic and results-oriented professional with 2+ years of experience in the food industry. Adept at culinary arts, restaurant management, and customer service, with a proven track record of delivering exceptional dining experiences. Skilled in menu development, food preparation, and ensuring compliance with health and safety regulations. Possess a strong work ethic, attention to detail, and a passion for exceeding customer expectations. Collaborative team player with excellent communication skills and the ability to thrive in fast-paced environments. Seeking to leverage expertise to contribute to the success of a dynamic food establishment.

Overview

3
3
years of professional experience

Work History

Cashier

Dollarama
12.2023 - Current
  • Achieving consistently high levels of customer satisfaction through friendly and efficient service, resulting in positive feedback from customers and management.
  • Reduced average checkout times by 20% and minimized errors, resulting in enhanced customer satisfaction and increased throughput during peak hours.

Team Leader

Enso Coffee House
04.2022 - 08.2023
  • Implementing strategies to boost sales, such as upselling techniques, introducing new products, or optimizing pricing strategies.
  • Meeting or exceeding sales targets, customer satisfaction metrics, and other key performance indicators set by management.

Team Member

Cafe Coffee Day
02.2021 - 03.2022
  • Achieving high levels of customer satisfaction by consistently providing friendly, efficient, and personalized service, resulting in positive feedback from customers and recognition from management.
  • Mastering the art of coffee making, including espresso extraction, milk steaming, and latte art, to consistently deliver high-quality beverages that meet the café's standards and exceed customer expectations.

Education

Post Graduation Diploma - Pharmaceutical Regulatory Affairs And Quality Operations

Fanshawe College
Toronto, Canada
04.2025

Bachelor of Science - Pharmacy

Gujarat Technological University
Ahmedabad, India
08.2023

Skills

    • Drawer balancing
    • Product Recommendations
    • Product restocking
    • Customer Assistance
    • Customer Service
    • Payment Processing
      • Cash Handling
      • Guest inquiries
      • Food handling safety
      • Beverage Preparation
      • Customer Engagement
      • Performance Improvement

Languages

English
Full Professional
Hindi
Native or Bilingual
French
Limited Working

Timeline

Cashier

Dollarama
12.2023 - Current

Team Leader

Enso Coffee House
04.2022 - 08.2023

Team Member

Cafe Coffee Day
02.2021 - 03.2022

Post Graduation Diploma - Pharmaceutical Regulatory Affairs And Quality Operations

Fanshawe College

Bachelor of Science - Pharmacy

Gujarat Technological University
Prashant Chheta