Prashanna Sapkota
Hamilton,Canada
Summary
Professional supermarket worker with strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and maintaining store cleanliness. Reliable, adaptable, and driven to meet and exceed performance expectations. Known for effective communication and problem-solving abilities in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Supermarket Worker
Swadesh Supermarket
09.2023 - 11.2024
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
- Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
- Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept, and mopped floors for professional appearance.
- Ensured accurate pricing of products by regularly checking price tags against current promotions or markdowns.
- Performed cash, card, and check transactions to complete customer purchases.
Team Member
Tim
09.2004 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Ontario’s Diploma Certificate - Computer System Technician
Mohawk College
Hamilton, ON12.2024
Skills
- Cleanliness and hygiene
- Health and safety compliance
- Stock rotation
- Loss prevention strategies
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Supermarket Worker
Swadesh Supermarket
09.2023 - 11.2024
Team Member
Tim
09.2004 - 11.2024
Ontario’s Diploma Certificate - Computer System Technician
Mohawk College
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