Prash Nair
Mississauga,ON
Summary
PROFESSIONAL SKILLS With over 20 years of IT experience and understanding of various environments infrastructures. Ability to work with various cross-functional and cross-location teams. Expertise in analysis, problem solving and critical thinking. Effective team leader and managed the team when delegated. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Language
Work History
Sr Consultant, Application Engineering (Equities)
CIBC
4 2022 - Current
- Tech Lead and SME
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Performed business research and financial analysis.
- Evaluated clients' needs and created plan of action to provide solutions.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Enhanced team performance by implementing training programs and fostering a collaborative work environment.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Evaluated staff performance and provided coaching to address inefficiencies.
Sr Application Consultant
CIBC, Capital Markets Technology
04.2012 - 03.2022
- Applications:
- Wall Street System, STARS, SalesForce, FX Online, SmArtFX, PC Bond, Phoenix Canada, TOMS , DSTS, ASG, FX - Rate Distribution
- Operations Lead - Manage, support, and resolve complex vendor and proprietary technical issues arising on trading floor
- Evaluate service requests to ensure adherence to standards and processes, identifying inconsistencies while analyzing potential impacts of problems
- Analyze complex technical information to determine risk levels and technical feasibility when making changes to production applications
- Apply knowledge of approaches, tools, and techniques to recognize, anticipate, and resolve organizational, operational, or process problems
- Support end of day processes for trade settlement
- Identify proactive solutions for recurring technology occurrences to benefit trading process
- Documented project requirements, details and troubleshooting steps for team
- Coached team on new initiatives for operation support
- Trained new team members, provided training and shared documentation for their successful onboarding
- Built strong working relation with AD and business partners
UNIX Technical Specialist
Canadian Imperial Bank of Commerce (CIBC)
04.2008 - 03.2012
- Team Lead Operations – Managing and coordinating technical resourcing for 4 Unix Teams on shift
- Analyzing the alerts come from OVO for over 700 Unix servers (including Solaris, AIX & HP-UX)Technical
- Troubleshooting in recognizing, and resolving technical (hardware, software, application or operational) problems
- Operating Systems: AIX, HP-UX,Solaris 8, 9, 10, Redhat Enterprise Linux 5.3
- Software: Veritas Netback Up, Veritas Cluster,Veritas Storage, LDAP, SSH & CA's Etrust
- Managing user accounts in LDAP, give properly permission to each users base on company security rules
- Working with Vendors to solve hardware problems on Unix servers, handle file system issues under Vxvm, managing resource in VCS
- Maintaining MMTR in resolving issues via IM tickets, timely implementing and closure of RFC's and IMAC
- Provide support for TIDAL DASL, BASEL Batch and various business unit job schedules
- Timely resolution of routine system and application problems
- Monitor and report on Application: usage, trends, service and performance
- Autosys – Job Monitoring and Management
Vendor Management & Network Analyst
CIBC, Global Command Centre
11.2006 - 04.2008
- Provided proactive and reactive support for LAN and WAN mission critical services for different clients
- Troubleshoot and escalated to Bell, HP ABMs, and Client Platform on LAN and WAN outages
- Addressed network failures while providing service restoration, problem determination and root causes
- Identified and verified Network events and incident management tickets generated by Vendors
- Initiated conference bridges during major outages and organized technical resources for service recovery
- Monitored and initiated corrective actions on production job streams and workload
- Generate monthly and AD-HOC performance reports on selected systems and applications.
Network Analyst
Hewlett-Packard Inc
06.2006 - 10.2006
- Primary responsibilities include providing proactive and reactive support for LAN and WAN services
- Manage vendors for clients Network connectivity including CIBC, Bell Canada, Gpay, and Allstream
- Troubleshoot hardware and software network failures providing resolution, problem determination and root causes
Education
ITIL Sun Certified System Administrator (Solaris 10), MCP, CCNA,CCNP Oracle WebLogic Server 11g: Administration Cloud Computing and Apache Hadoop DevOps Foundation Certificate V3 Trained on AWS, Docker & Jenkins AMA Management Training -
B.Sc -
Information System’s Higher Diploma -
University of East London
Skills
DevOps
Unix/Linux
AWS-Cloud
Azure
GIT, Docker, Jenkins and RedHat-Openshift
Autosys, FeedHub
Informatica, WebLogic, MQ
Networking
Microsoft WIN Servers and SQL
Operations Management
Product Life Cycle Management
Team Leadership & Development
Communication
Fitness and Weight training
I am also a Personal Trainer and I train clients from my own fully equipped garage gym.
Over the years I have trained, coached and provided nutritional guidance to aspiring fitness enthusiasts helping them achieve their fitness goals.
Timeline
Sr Application Consultant
CIBC, Capital Markets Technology
04.2012 - 03.2022
UNIX Technical Specialist
Canadian Imperial Bank of Commerce (CIBC)
04.2008 - 03.2012
Vendor Management & Network Analyst
CIBC, Global Command Centre
11.2006 - 04.2008
Network Analyst
Hewlett-Packard Inc
06.2006 - 10.2006
Sr Consultant, Application Engineering (Equities)
CIBC
4 2022 - Current
ITIL Sun Certified System Administrator (Solaris 10), MCP, CCNA,CCNP Oracle WebLogic Server 11g: Administration Cloud Computing and Apache Hadoop DevOps Foundation Certificate V3 Trained on AWS, Docker & Jenkins AMA Management Training -
B.Sc -
Information System’s Higher Diploma -
University of East London
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