Prasenjeet Shirsat

• Operations head for Vancouver, Burnaby, Lower mainland area with strong entrepreneurial and communication skills.
• Exercised leadership skills while managing complete operations, business administration, business development and client relationships.
• Strong customer centric approach and delivered 250-300 orders per day to customer locations within same day.
• Performed relationship building skills which helped in successfully training and development, motivating team members.
• By leveraging analytical and strategic skills, developed customized supply chain risk management program that helped to mitigate potential disruptions and reduce overall risk exposure by 50%. This program also increased organization confidence in supply chain operations, resulting in higher client satisfaction

Successfully managed 3 client projects from different sectors such as Home Products, Healthcare and 4PL/Logistics. This includes deploy and operate support. Assisting them to optimize and streamline Supply chain operations through timely resolutions and support.

Responsibilities:

• Developed functional business documentation and process test scripts which outline new or updated end-user functional processes supported by solution design which may include standard application functionality, customized modifications, data analysis to develop actionable insights.
• Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by business owners
• Assisting Project Managers in planning development of project plans to meet business objectives against identified constraints.
• Building client relationships by delivering high quality results on time by problem-solving, identifying and resolving project issues during 'go-live' and post-go-live period.
• Supporting in variety of technical support to project team including quality assurance, design review, environment setup oversight, operations consulting, troubleshooting, system testing, programming.
• Follows up on support cases opened with BY Support Services to help in resolving defects for customer which includes customers service and change request.
• Conducts customized end-user training workshops to support application training content outside of base application knowledge / BY Certifications
• Serves as functional liaison and attends and contributes to key meetings between BY project team, key customer contacts, and customer users
• Ensures knowledge transfer is conducted with key customer project team/end users to maximize customers on their own success after BY's project roll-off
• Communicate project risks and assessing business processes to uncover bottlenecks that may have negative impact on project schedule, scope or budget
• Understand SaaS process and ensure that project team follows recommended guidelines for test automation, upgrades, code management in consultation with Technical Architect
• Communicates and/or supports business use cases to BY Product Management Group and Product Development regarding specific trends for future product functionality and enhancements
• Recognizes and highlights incremental revenue improvement opportunities with existing clients.

• Head for surface logistics and inbound operations planning, Product development and Implementation
• Integral part of developing and Implementing complex solutions to streamline entire Logistics network and inbound operations management.
• Leading solution design, information requirements and applying innovative approaches to conduct primary and secondary research
• Closely working with senior leaders and higher management to understand, enhance and integrate services across Operations .
• Overlooking operations for 3 Warehouses simultaneously and successfully managing team of 25 skilled workforce across West India Region.
• Handling charter for 750+ vehicles on monthly basis and connecting 8 major TH and 100+ DC's/Marvel/Franchise locations Monitoring & controlling daily end to end KPIs, delivery operations while ensuring ever evolving customer experience.
• Conceptualized and executing planning of more than 25 categories for optimum utilization of capacity, GRN of stocks, making stocks go-live and accounting for rejections and returns Managed inbound planning for West region which includes major brands like Nike, HUL, Arvind lifestyle, Aditya Birla, Adidas.
• Handled inwards for Mumbai warehouses averaging 150,000 units/month apiece Supervised inwards of 320,000 units/event for quarterly sale-events.

• Looking after operations of express deliveries
• Tracking sales details category wise and focusing on non-performing categories
• Finalizing the assortment, setting up the MBQ & maintaining level of QOH
• Daily tracking of current inventory as per super categories and also following up with empty racks and pallets details to determine capacity
• Implementation of Kaizen & 5's to improve the process standards
• Through confident and efficient leadership, managed a cross-functional team that successfully implemented a new warehouse management system, resulting in a 40% reduction in order processing times and a 25% improvement in inventory capacity.
• Maintaining the complete store operations as per the SOP & following it strictly
• Inventory Control: Focusing on reduction of damage products and refilling of stocks
• Keeping eye on minimum stock level and maintaining FIFO/FEFO

• Performed overall planning of warehouse operations such as Order processing, inventory and capacity management in sync with Central Projections
• Regular 5's and kaizen implementations
• Also included projects such as setting up new facilities, initiate liquidation and RO generation for non-moving stocks for better Space management.