Prasanth Subramaniam
Toronto,Canada
Summary
Motivated IT professional with 4 years of experience in system support and incident management at Cognizant Technology Solutions. Recently completed postgraduate diplomas in Cloud Computing (Humber College) and Cybersecurity (Centennial College) in Canada. Strong foundation in server administration, SQL, and ticketing systems, combined with hands-on exposure to cybersecurity tools and concepts such as vulnerability assessment, threat analysis, and incident response. Eager to apply and grow in a cyber risk and resilience environment through an internship/co-op opportunity.
Overview
4
4
years of professional experience
Work History
Senior Systems Engineer (Team Lead)
Cognizant Technology Solutions
05.2019 - 08.2023
- - Led a 5-member support team handling global infrastructure for Siemens Nexus Core Support.
- - Administered and maintained Apache Tomcat servers; performed upgrades, deployments, and maintenance.
- - Provided Level 2/3 incident support with a strong focus on SLAs and root cause analysis.
- - Participated in daily status calls for Severity 1 & 2 tickets; coordinated with clients and dev teams.
- - Managed server patches, application monitoring, server reboots, and monthly maintenance activities.
- - Maintained dashboards, documentation, and performance reports for senior stakeholders.
- - Used tools such as SAP, MyIT, and MS Excel for ticket and report management.
- - Supported Quality server environments for User Acceptance Testing (UAT) and performance checks.
Education
Postgraduate Diploma - Cybersecurity
Centennial College
04-2025
Postgraduate Diploma - Cloud Computing
Humber College
04-2024
Bachelor - Computer Applications
Dr. G R Damodaran College of Science
01.2019
Skills
- Security & Risk Tools: Knowledge of risk assessments, incident response, and security patches
- Server & Systems: Windows Server 2008/2012, Apache Tomcat, Middleware
- Languages & Databases: Oracle SQL, PL/SQL
- Cloud & Platforms: Basic exposure to Azure and AWS (via PGDM Cloud Computing)
- Ticketing & Monitoring: SAP, MyIT, Treemap, ITIL processes
- Productivity & Reports: Advanced Excel (dashboards, trend reports), RAID logs
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Senior Systems Engineer (Team Lead)
Cognizant Technology Solutions
05.2019 - 08.2023
Bachelor - Computer Applications
Dr. G R Damodaran College of Science
Postgraduate Diploma - Cybersecurity
Centennial College
Postgraduate Diploma - Cloud Computing
Humber College
Core Competencies
- Cyber Risk Awareness & Troubleshooting
- Server Administration & Security Patch Management
- Project Coordination & Reporting
- Stakeholder Communication & Team Leadership
- Incident & Problem Management
Additional Information
- Legally authorized to work in Canada
- Available for internship in Winter 2026 / Summer 2026 / Fall 2026
- Committed to continuous learning in cybersecurity, cloud, and risk management domains
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