Prasanth Rajan
Learning & Development, Operations Management, Human Resource Management
Toronto ,ON
Summary
Seasoned professional in executive management known for high productivity and efficient task completion. Skilled in strategic planning, financial oversight, and team leadership. Excel in communication, problem-solving, and adaptability to drive organizational success.
Overview
22
22
years of professional experience
Work History
Managing Partner
EverythingRV Inc.
Toronto, Ontario
11.2023 - Current
- Managed daily operations including staff management and client relations.
- Negotiated contracts with suppliers, vendors, and clients.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Established best practices for customer service initiatives.
- Implemented strategic offerings to enhance company's suite of products and services.
- Led crisis management efforts, resolving issues swiftly to minimize impact on firm reputation and operations.
- Hired, trained, and mentored staff members to maximize productivity.
- Oversaw financial management, including budgeting, forecasting, and fiscal reporting to maximize profitability.
- Ensured compliance with legal regulations and corporate policies.
- Reviewed daily and overall financials to ensure profitability.
- Conducted market research to identify trends and opportunities for growth.
- Led business development efforts, expanding client base and securing lucrative contracts.
- Maintained customer relations and coordinated promotions to increase and create new revenue.
- Optimized supply chain to reduce materials costs and improve distribution.
Learning and Development Specialist
dnata
Dubai, United Arab Emirates
01.2015 - 08.2023
- Developed and facilitated learning programs to ensure the professional development of employees.
- Devised programs to develop executive potential among employees in lower-level positions.
- Collaborated with subject matter experts to create content for e-learning courses.
- Supervised, evaluated or referred instructors to skill development classes.
- Provided individual coaching support when needed based on identified areas of improvement.
- Conducted assessments, surveys and interviews to identify training needs and develop appropriate courses.
- Monitored industry trends related to workplace learning initiatives to ensure current practices are up-to-date.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Advised management on effective ways to use technology for delivering educational content.
- Analyzed feedback from participants in learning sessions to improve future offerings.
- Developed strategies for tracking employee progress in completing required training courses.
- Assisted in creating a culture of continuous learning by providing guidance on best practices in adult education principles.
- Managed the Learning Management System including user profiles, course catalogs and reporting functions.
- Negotiated contracts with clients for desired training outcomes, fees or expenses.
- Communicated regularly with stakeholders at all levels within organization about upcoming trainings or changes in policy.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Conducted post-training evaluations to measure effectiveness of instruction techniques and overall program success.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Monitored training costs and prepared budget reports to justify expenditures.
Learning and Development Officer
dnata
Dubai, United Arab Emirates
02.2012 - 01.2015
- Facilitated onsite classroom trainings for employees at all levels of the organization.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Updated existing course materials according to changes in technology or industry standards.
- Provided feedback to participants to help them improve their skills and knowledge.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Created and offered additional materials to enhance training.
- Assisted with onboarding new hires by conducting orientation sessions.
- Maintained records of courses attended by each learner and provided monthly reports on training activities.
- Developed, designed, and implemented learning solutions to meet identified needs.
- Worked with cross-functional teams to achieve goals.
Resource Allocator
dnata
Dubai, United Arab Emirates
03.2008 - 02.2012
Airside Team Leader
dnata
Dubai , United Arab Emirates
11.2005 - 03.2008
Cargo Assistant
dnata
Dubai, United Arab Emirates
08.2002 - 11.2005
Education
BBA - Human Resources Management
American Global International University
01-2007
CertIV in Training And Assesment - Australian Govt. Qualification For Adult Learning
Riverina
IOSH Certification - Supervising And Implementing Safety Standards
Emirates
Internal Quality Auditor Certification - Conduct Internal Operations Audit
Dnata
ILM Certification - International Leadership Management
Emirates Aviation College
Skills
- Arbitration
- Intellectual property management
- Forecasting
- Corporate governance
- Strategic planning
- Financial administration abilities
- Ethical leadership
- Business development
- Human resources management
- Operations management
Leadership and people development
Adult learning theory
Training delivery
Learning management systems
Coaching and development
Training method development
Training program development
Compliance training
Online training experience
Class scheduling
Curriculum design
Critical thinking
Organizational skills
Problem-solving abilities
Public speaking
Accomplishments
- Honorary Award for Tsunami Relief Work in Sri Lanka in 2004 from His Highness Sheikh Ahmed Bin Saeed Al Maktoum of Dubai's Ruling Family and Emirates Founder/CEO.
- Najm Bronze award in recognition of commitment and dedication in handling the Real Time Control System Outage without any service lapse in dnata
- Najm Bronze award in recognition of commitment and dedication in handling the Real Time Control System Outage without any service lapse in dnata
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Tamil
Professional
Malayalam
Professional
Urdu
Limited
Affiliations
- Travelling
- Automobiles
- Music
Education and Training
other,other,other,other,other
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteHybridImportant To Me
Career advancementHealthcare benefitsCompany CultureWork-life balanceStock Options / Equity / Profit SharingTimeline
Managing Partner
EverythingRV Inc.
11.2023 - Current
Learning and Development Specialist
dnata
01.2015 - 08.2023
Learning and Development Officer
dnata
02.2012 - 01.2015
Resource Allocator
dnata
03.2008 - 02.2012
Airside Team Leader
dnata
11.2005 - 03.2008
Cargo Assistant
dnata
08.2002 - 11.2005
BBA - Human Resources Management
American Global International University
CertIV in Training And Assesment - Australian Govt. Qualification For Adult Learning
Riverina
IOSH Certification - Supervising And Implementing Safety Standards
Emirates
Internal Quality Auditor Certification - Conduct Internal Operations Audit
Dnata
ILM Certification - International Leadership Management
Emirates Aviation College
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