Summary
Overview
Work History
Education
Skills
Timeline
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PRAPTI PATEL

Summary

Energetic and detail-focused professional with knack for numerical accuracy and positive attitude. Proficient in financial reporting and data analysis, with skills in using accounting software and Excel. Committed to ensuring accurate financial records and contributing to team's efficiency.

Overview

5
5
years of professional experience

Work History

Accounting Associate

Pasona Canada Inc.
06.2023 - Current
  • Maintaining accurate and current accounting records
  • Monthly balance sheet account reconciliations
  • Financial reporting to corporate level
  • Commentary and analysis of monthly financials
  • General ledger journal entries
  • Tax compliance
  • Maintain accurate records and data security
  • Assist with other projects as required by management
  • Manage confidential data and information
  • Ability to create reports and effectively communicate findings
  • Completed bi-weekly payroll for company employees.
  • Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
  • Directed gathering of required documentation and files for account audits and completed reviews.
  • Enhanced financial accuracy by consistently reconciling accounts and resolving discrepancies.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Customer Service Manager

Walmart Canada
10.2019 - Current
  • Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft
  • Handles customer and Associate concerns and provide guidance as required
  • Monitors all Front-End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers
  • Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety
  • Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines
  • Ensures all EAS systems are functioning to standard, i.e
  • Cashiers deactivating, Greeters handling issues appropriately, completing 'Failure to Deactivate' Logs
  • Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy
  • Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs

Education

COLLEGE DIPLOMA - BUSINESS-ACCOUNTING

HUMBER COLLEGE
04.2023

COLLEGE DIPLOMA - BUSINESS-INSURANCE

MOHAWK COLLEGE
04.2021

Skills

  • Excellent communication skills
  • Empathy
  • Problem solving
  • Interpersonal skills
  • Positive attitude
  • Multi-tasking
  • Team player
  • Written and verbal skills
  • Customer service
  • Word processing
  • Consultative Services
  • Contact Centers
  • Customer Satisfaction
  • Customer Service Representatives
  • Flawless Execution
  • Invoice balancing
  • Accounting Software Proficiency
  • Payment Processing
  • Accrual Accounting
  • Accounting and bookkeeping
  • Tax Preparation

Timeline

Accounting Associate

Pasona Canada Inc.
06.2023 - Current

Customer Service Manager

Walmart Canada
10.2019 - Current

COLLEGE DIPLOMA - BUSINESS-INSURANCE

MOHAWK COLLEGE

COLLEGE DIPLOMA - BUSINESS-ACCOUNTING

HUMBER COLLEGE

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