PRANVI RAJPUT
BRAMPTON,Ontario
Summary
Detail-oriented professional with over 1 year of administrative support experience, skilled in handling product returns, inventory management, and customer service. Proficient in MS Office (Excel) and familiar with SAP and ERP systems. Strong communication skills, both written and verbal, with a proven ability to multitask and work efficiently under pressure. Adept at identifying trends in return data and collaborating with teams to ensure smooth operational processes. Committed to maintaining accuracy, compliance with company policies, and delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Part-time Teller
Scotiabank
07.2024 - Current
- Assisted customers with deposits, withdrawals, and transfers.
- Processed routine banking transactions and balanced cash drawer.
- Promoted Scotiabank products and referred customers to sales staff.
- Ensured compliance with AML and KYC regulations.
- Delivered excellent customer service and supported branch operations.
Shift Lead
Indigo
01.2024 - 06.2024
- Directed and supervised team members to ensure smooth operations and efficient workflow during shifts.
- Implemented training programs for new employees, improving staff performance and productivity.
- Coordinated daily shift schedules, delegated tasks, and monitored employee performance.
- Conducted regular meetings to set goals, provide feedback, and address team concerns.
Returns Associate
Robert Bosch Tool Corporation NA
12.2022 - 12.2023
- Processed and documented product returns, inspecting for defects/damage.
- Entered return data into SAP WMS/ERP systems, updating stock levels.
- Collaborated with customer service to resolve return-related issues and communicate with customers.
- Generated reports on return trends to identify recurring product issues.
- Ensured compliance with company policies and regulatory standards.
- Worked extensively with WMS (SAP) and MS Excel.
Education
High School Diploma -
Niagara College,Toronto
Toronto, ON08.2024
Skills
Versatile professional with experience as a Teller, Returns Associate, and Shift Leader Demonstrates strong customer service skills in banking, efficiently handling transactions and providing support to clients As a Returns Associate, skilled in processing product returns and managing inventory, ensuring compliance and accuracy Proven leadership abilities as a Shift Leader, effectively coordinating teams, optimizing workflows, and enhancing staff performance Adaptable and detail-oriented, capable of thriving in fast-paced environments while maintaining high standards of service
Languages
English
Full Professional
Timeline
Part-time Teller
Scotiabank
07.2024 - Current
Shift Lead
Indigo
01.2024 - 06.2024
Returns Associate
Robert Bosch Tool Corporation NA
12.2022 - 12.2023
High School Diploma -
Niagara College,Toronto
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