PRANSHI SINGH BORANA
Business Analyst
Mississauga,ON
Summary
Seasoned Business Analyst offering 5 years of industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Business Analyst
Bank of America
Toronto, ON
10.2019 - Current
- The project was to replace the existing Mortgage loan originating system with the new proposed robust system built on AMP and Empower that will ease the loan application, processing and its approval
- The new platform increases the organization capacity and ability to accommodate the growing business needs and also serves as the first step of the program intended to improve user experience
- Participated as a team member on numerous development projects for new functionality and enhancements for Empower
- Acted as a liaison between technology and the business clients to improve business processes and support critical business strategies
- Interacted with Stake Holders, Business users and SMEs to finalize the Business Requirements for the application and prepare Business Requirement Documents (BRD)and Functional Requirement Specifications Documents (FRS)
- Participated in GAP analysis around the identification of business rules and system process flows, user administration, requirements and assumptions
- Worked with business and IT to capture non-functional and functional requirements
- Participated in daily meetings with the teams to continuously improve the data quality process for the application development
- Created data mapping templates and aided the development team to reduce the bandwidth of the project between AMP and Empower
- Responsible for updating and adding new functionalities and validations in Empower
- Environment: Agile, AMP, Empower, Confluence, Azure DevOps, SharePoint, Microsoft Word, Excel, PowerPoint, Outlook.
Business Analyst
Lululemon Athletica
Toronto, ON
09.2017 - 09.2019
- The aim of the project was to enhance the functionalities of various existing applications linked to the Order Management systems that will give better user experience to the customers
- Organized JAD sessions and workshops, prepared agenda and facilitated the meetings with the SMEs, product owner and stakeholders to elicit requirements and document outcomes
- Participated in Scrum ceremonies such as Sprint Planning, Sprint Review, Daily Scrum and Sprint Retrospective
- Designed use-case diagrams, process flow diagrams, activity diagrams and sequence diagrams using MS Visio
- Performed GAP analysis to identify redundant source fields, additional target fields and transformation logics
- Created Business Requirement Documents (BRD) and integrated the requirements and underlying platform functionality
- Translate business needs into effective and high-quality change requests, evaluating regulatory/ contractual requirements to ensure that requested change does not conflict with established guidelines
- Prepared and maintained Requirements Traceability Matrix (RTM)
- Worked on multiple key documents throughout the project lifecycle to capture knowledge, get approvals for requirements from key stakeholders and passing information over to development team and testing team for future work on project
- Drafted and uploaded various business artifacts to Confluence to maintain a shared, centralized and easily accessible site while linking JIRA issues to relevant spaces to promote information accessibility among team members
- Conducted CBTA training sessions for Product Owners and Stakeholders
- Used Version One to create tasks, user stories and initiate change requests
- Environment: Agile, SAP Solution Manager, CBTA, VuGen, HP ALM Performace Center, Confluence, Version One, JIRA, XML, Microsoft Word, PowerPoint, Excel, Visio, GIT.
Business Analyst Intern
Onex Corporation
Toronto, ON
12.2016 - 08.2017
- Designed and implemented a comprehensive Configuration Management solution for mortgage loans using Empower tool and prepared test strategies and test plans for system configuration changes based on business requirements
- Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
- Involved in gathering & analyzing user requirements from stakeholder's/ business partner's/end user's/product owners and acted as a liaison between various project teams
- Collaborated with fraud department to reduce fraud leakage and educated customer service agents in fraud prevention
- Prepared Business Requirement Documents (BRD) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype, Use Cases, UML diagrams for overall system
- Participated in iteration kick-off meetings scheduled by the Scrum Master to prioritize Product Backlog Items (PBI's) into JIRA
- Wrote and executed Test Cases while participating in User Acceptance Testing (UAT) environment
- Environment: Agile, JAD, Windows, AML/KYC, Microsoft Word, PowerPoint, Excel, Visio, SharePoint, Outlook, Test cases, PBI, JIRA, LoadRunner, TFS, UAT, SQL Server, Microsoft Visio.
Education
Master of Science - Information Systems Security
Concordia University
Montreal, QC 09.2016 - 08.2018
Bachelor of Information Technology - Information Technology
Oriental Institute of Science And Technology
09.2011 - 08.2015
Skills
Attention to Detail
Teamwork and Collaboration
Excellent Communication
Teambuilding
Calm disposition
Customer Relationship Management
Timeline
Business Analyst
Bank of America
10.2019 - Current
Business Analyst
Lululemon Athletica
09.2017 - 09.2019
Business Analyst Intern
Onex Corporation
12.2016 - 08.2017
Master of Science - Information Systems Security
Concordia University
09.2016 - 08.2018
Bachelor of Information Technology - Information Technology
Oriental Institute of Science And Technology
09.2011 - 08.2015