Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Praneeth Reddy Kota

Vancouver,BC

Summary

Experienced tech specialist with nearly four years at London Drugs, possessing extensive knowledge across computers, audio-visual equipment, mobile phones, electronics, and photographic equipment. Providing exceptional customer service, advising customers on complex technology products, and maintaining high merchandising standards. Adept at inventory control, product presentation, and leading sales initiatives. Seeking to leverage demonstrated customer engagement, merchandising, team leadership, and strategic business management skills gained through an MBA from Trinity Western University, and extensive collaborative experience with management teams in the TECH Department.

Overview

7
7
years of professional experience

Work History

Tech Specialist

London Drugs
Vancouver, British Columbia
08.2021 - Current
  • Independently advised customers on products and services in the Computers, Audio Visual, Mobile Phones, and Photo/Electronics departments.
  • Built trusted customer relationships by offering professional and courteous service, significantly contributing to repeat business and customer satisfaction.
  • Consistently achieve sales goals by proactively recommending products, accessories, and services, increasing sales, and enhancing the customer experience.
  • Conducted regular inventory counts, maintained accurate inventory records, and effectively merchandised products in compliance with company standards.
  • Actively participated in product knowledge seminars, and remained up-to-date on new technological trends, enabling informed customer guidance and improved product recommendations.
  • Worked closely with various managers throughout my tenure, gaining significant insights into effective leadership, team management, and strategic decision-making.

Junior Accountant

Rama Mohan & Associates
Hyderabad, India
06.2019 - 05.2021
  • Recorded day-to-day financial transactions, including sales, purchases, receipts, and payments, using Tally or accounting software.
  • Prepared and maintained general ledger entries, vouchers, and journal entries to ensure accurate books of accounts.
  • Supported bank reconciliations by matching bank statements with company records to identify discrepancies.
  • Calculated and prepared GST returns, TDS filings, and other statutory compliance reports under Indian taxation laws.
  • Assisted senior accountants in conducting internal audits, and preparing audit schedules and documentation.
  • Coordinated with clients, and vendors, to resolve invoices, payments, and tax-related queries.

Finance Operations Analyst

IBM
, India
04.2018 - 05.2019
  • Performed budget tracking and variance analysis, identifying key trends, and reporting discrepancies to senior management.
  • Managed accounts reconciliation across the general ledger, bank, and vendor/customer accounts to ensure accuracy and completeness.
  • Supported month-end and year-end closing activities, ensuring timely submission of financial deliverables.
  • Assisted in preparing expense reports and cost allocations, ensuring compliance with corporate policies.
  • Collaborated with the Accounts Payable and Accounts Receivable teams to process invoices, track payments, and resolve billing issues.
  • Preparing management dashboards and Excel-based reports to track key financial metrics and KPIs.

Education

MBA -

Trinity Western University
Langley, BC
04-2025

Skills

  • Technical Expertise: Understanding computers, audiovisual equipment, mobile phones, electronics, and photography
  • Customer service: Deliver exceptional customer service, and communicate complex product details
  • Sales and Merchandising: Effective sales techniques, merchandising strategies, and inventory management
  • Leadership and coaching: ability to guide and support team members, set achievable targets, and drive performance
  • Product knowledge: commitment to continuous learning about new products and technologies
  • Communication: Excellent verbal and written communication skills
  • Strategic Management: Strong strategic thinking, business planning, and financial analysis skills gained through MBA coursework
  • Project management: Skilled at managing multiple tasks and strategic projects simultaneously

References

References available upon request.

Timeline

Tech Specialist

London Drugs
08.2021 - Current

Junior Accountant

Rama Mohan & Associates
06.2019 - 05.2021

Finance Operations Analyst

IBM
04.2018 - 05.2019

MBA -

Trinity Western University

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Praneeth Reddy Kota