BookWorm
Praneeth Dokuburra
Vancouver,BC
Summary
A results-driven and detail-oriented MBA candidate with over 4 years of experience in operations, sales, and finance seeking a challenging role in Business Operations. Adept at implementing data-driven solutions to improve operational efficiency, manage client relationships, and resolve conflicts. Seeking a position that allows for the application of strong analytical skills, strategic thinking, and leadership abilities to drive business growth and performance. Committed to continuous learning and professional growth.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Fleet Manager
Karma Campervans
Vancouver, BC
2024.06 - Current
- Implemented streamlined process which reduced downtime, with an average turnaround time of less than 48 hours for routine maintenance requests, based on historical data analysis.
Pivotal in implementing procedural changes that increased fleet efficiency by 10% and reduced operational expense by over 5% in 6 months.
Implemented quality assurance protocols to prevent downtime and ensured consistent performance while reducing mechanical issue related downtime by 30% through regular inspections and audits of maintenance procedures.
Associate Product Care Specialist
Karma Campervans
Vancouver, Canada
05.2023 - 05.2024
- Utilized customer satisfaction data to track and improve service quality, maintaining a customer satisfaction rate above 85% through prompt resolution of inquiries and issues.
- Developed comprehensive technical training programs for staff to enhance product knowledge, achieving a minimum of 90% staff completion rate annually, measured through training records.
Associate Distribution Handler
Lush Cosmetics
Vancouver, Canada
10.2022 - 01.2023
- Maintain a high level of accuracy in order fulfillment, aiming for an error rate below 5% by double-checking orders before shipment
- Ensured strict adherence to safety protocols and regulations in the handling and storage of cosmetics products to maintain a safe working environment
- Prioritize timely shipping and delivery of orders, aiming to meet or exceed customer expectations by consistently achieving on-time delivery rates above 90%.
Business Analyst AP/AR (Lead)
Tech Mahindra Limited
Hyderabad, India
04.2018 - 06.2022
- Spearheaded the management of APAC business accounts and reconciled accounts into the ledger related to various business units accounting to over $1.2 Mn in value on a monthly basis.
- Collaborated with cross-functional teams such as finance, procurement, and sales to streamline processes and improve overall financial performance, aiming to achieve seamless integration and alignment of goals through continuous improvement to the process workflows.
- Strengthened relationships with vendors and clients by implementing effective communication strategies and resolving any issues promptly, improved satisfaction ratings by 40%.
- Led initiatives to optimize Accounts Payable (AP) and Accounts Receivable (AR) processes, aiming to reduce processing times by 25% through automation and efficiency improvements.
- Employed advanced analytics tools to analyze AP/AR data, Pipeline project performance and generated insights for making informed decisions, forecasting cash flow, and minimizing financial risks.
- Communicated changes to Business leaders on APAC and North American businesses, monthly by analyzing the P&L report and high valued transactions.
Education
Master of Business Administration, Business Analytics, Financial Management, Project Management, Strategic Planning -
University Canada West
Vancouver, BC03.2024
Bachelor of Engineering - Civil Engineering
Jawaharlal Nehru Technological University
05.2017
Skills
- MS Excel
- Oracle SQL
- SAP
- PeopleSoft
- Data Analysis
- Inventory Management
- Agile methodologies
- Process Automation
- Quality Assurance
- AP Automation
- Servicenow
- AR Optimization
- DB migration
- Tableau
- Financial Accounting
- Account reconciliation
- Communication Strategies
- Cross-Functional Collaboration
- Vendor-Client Relationship Management
- Inventory Turnover Management
- Financial Risk Mitigation
- Analytical Decision-Making
- Stakeholder communication
Certification
- AWS (Certified Cloud Practitioner)
- IBM Python
- Financial Accounting (certified)
- Digital Marketing Associate (certified)
- Personality test (Protagonist)
Hobbies and Interests
- Bookworm
- Outdoor Enthusiast
- Long Road trips
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Long Road trips
Timeline
Fleet Manager
Karma Campervans
2024.06 - Current
Associate Product Care Specialist
Karma Campervans
05.2023 - 05.2024
Associate Distribution Handler
Lush Cosmetics
10.2022 - 01.2023
Business Analyst AP/AR (Lead)
Tech Mahindra Limited
04.2018 - 06.2022
Master of Business Administration, Business Analytics, Financial Management, Project Management, Strategic Planning -
University Canada West
Bachelor of Engineering - Civil Engineering
Jawaharlal Nehru Technological University
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