Praneeth Dokuburra
Burnaby,BC
Summary
Results-oriented professional with over 4 years of experience in operations, sales, and finance. Currently an MBA candidate with a strong foundation in business analysis, financial management, and strategic thinking. Proven track record of exceeding sales goals and enhancing customer experiences in a fast-paced retail environment. Skilled in data-driven decision-making, leadership, and cross- functional collaboration. Committed to driving business growth through innovative solutions and continuous learning. Committed team player with a valid Driver’s License for British Columbia.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Product care Specialist • Associate
Karma Campervans
05.2023 - Current
- Customer product issue resolution, ensuring Customer satisfaction
- Accurate record keeping of customer issue resolutions and vehicle dispatches.
- Managed customer inquiries for all products and services.
Distribution Handler • Associate
Lush Cosmetics
09.2022 - 01.2023
- Demonstrated adaptability and time management skills in a fast-paced and frequently changing retail environment, responsible for efficient order fulfillment and stocking of stores
- Gained valuable industry experience in supply chain processes and distribution, contributing to the smooth running of operations.
Business Analyst
Tech Mahindra Limited
04.2018 - 06.2022
- Acted as a primary liaison between clients and technical teams, effectively resolving issues and managed a monthly revenue of $1.2 million through receivables
- Utilized data analytics to take informed business decisions, including revenue forecasting and identifying low return projects to optimize unit performance
- Made notable contributions to a major management project involving invoicing, tracking, and reconciliation of accounts, improving the flow of international revenue to regional office accounts.
- Performed gap analysis to identify areas of improvement.
Education
MBA - Business Administration
University Canada West
Vancouver, BC04.2024
Bachelor of Science - Civil Engineering
Jawaharlal Technological University
Kakinada, AP05.2017
Skills
- MS Office
- Python
- Tableau
- Project Management
- SharePoint
- PowerBI
- Invoice Reconciliation
- Budgeting and Cost Control
- Finance and Accounting Operations
Timeline
Product care Specialist • Associate
Karma Campervans
05.2023 - Current
Distribution Handler • Associate
Lush Cosmetics
09.2022 - 01.2023
Business Analyst
Tech Mahindra Limited
04.2018 - 06.2022
MBA - Business Administration
University Canada West
Bachelor of Science - Civil Engineering
Jawaharlal Technological University
Languages
English
Full Professional
Hindi
Full Professional
Certification
- AWS Cloud Practitioner
- Financial Accounting
- Digital Marketing Associate
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