Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
2 year Service Award
2d

Praneel Prasad

Enforcement officer
Burnaby,Canada

Summary

Dedicated Parking Enforcement Officer with a proven track record in identifying and addressing parking-related issues on public and private properties. Expertise in conflict resolution and problem-solving ensures a smooth parking experience for all users. Committed to maintaining compliance with regulations while fostering positive community relations. Strong observational skills and attention to detail contribute to efficient enforcement and enhanced public safety.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Patrol Leader

Diamond Parking
01.2022 - Current
  • Oversee regular equipment maintenance checks, reducing instances of equipment failure during critical operations
  • Increased overall patrol efficiency by streamlining processes and providing consistent leadership.
  • Ensured the safety of personnel, enforcing strict adherence to departmental policies and procedures.
  • Fostered an atmosphere of continuous learning within the team by regularly sharing industry updates and best practices.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Monitored criminal activity in community to identify suspicious activity.

MOBILE SECURITY SUPERVISOR

COMMISSIONAIRES
10.2021 - 12.2021
  • Train new staff
  • Patrol federal Government sites
  • Respond to alarms
  • Secure federal buildings
  • Write reports
  • Assistant in setting up new clients
  • Secure and patrol homes

GAMING FLOOR SECURITY

STARLIGHT CASINO
08.2021 - 10.2021
  • Floor security
  • Monitor gaming floor
  • Access control
  • Identification checks
  • Door Security

Field Operations Supervisor Disputes Administrator

Concord Parking
09.2017 - 07.2020
  • Supervising patrol and shuttle teams (approx. 30 staff)
  • Resolving customer disputes for all Concord Parking locations
  • Using programs like MS office, Outlook, Excel and T2.
  • Preforming Interviews for hiring
  • Reviewing Performance of all my Team
  • Oversee all vehicle maintenance is done
  • Work close with Fraser Health to assure shuttle services are up to date
  • Hire and Train New employees on how to use our system
  • Train new clients on how to use the self-manage system
  • Assist front desk office staff with any questions they may have with selling and setting up permits
  • Assisting front desk staff with issues Clients may be having
  • Resolve Conflicts between staff and Customers
  • Supervisor our cleaning staff at different high-profile locations.
  • Interview potential new hires
  • Conduct background checks
  • Disputes for City of surrey and Concord Parking


PARKING ENFORCMENT OFFICER

Concord parking
07.2016 - 09.2017
  • Patrol the streets on foot to watch for improper parallel parking or double parking
  • Inspect parking meters to ensure they paid or not
  • Communicate with supervisors and other fellow officers
  • Place warnings on abandoned vehicles regarding towing if not moved
  • Compile very detailed report situations including pictures to supervisors
  • Serve tickets to be paid that are Written legibly and concisely for vehicle owners
  • Report any necessary maintenance to proper department

Education

Certificate - Gaming Floor Security

JUSTICE INSTITUTTE OF BRITISH COLUMBIA
New Westminster, BC
05-2019

Certificate - Conflict Resolution

Paladin Security
Burnaby
06-2018

Skills

  • Knowledge of BC Bylaws
  • Experience patrolling on foot and in vehicle
  • Professional demeanor and ability to talk and calm people down in intense situations
  • Understanding of basic self-defense in case of emergency
  • Proficient in paperwork and filing
  • Exceptional work ethic ability tackle any task correctly and efficiently
  • Project planning
  • Motivating others
  • Integrity and honesty
  • Physical fitness
  • Stress tolerance
  • Patrol techniques
  • Investigative skills
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Reliability
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Public relations
  • Surveillance
  • Incident documentation
  • Public service
  • Self motivation
  • Officer training

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Limited Working

Certification

  • SECURITY CERTIFICATE
  • JUSTICE INSTITUTTE OF BRITISH COLUMBIA
  • BST
  • Gaming Security Officer
  • GPEB
  • Serving it Right

Timeline

Senior Patrol Leader

Diamond Parking
01.2022 - Current

MOBILE SECURITY SUPERVISOR

COMMISSIONAIRES
10.2021 - 12.2021

GAMING FLOOR SECURITY

STARLIGHT CASINO
08.2021 - 10.2021

Field Operations Supervisor Disputes Administrator

Concord Parking
09.2017 - 07.2020

PARKING ENFORCMENT OFFICER

Concord parking
07.2016 - 09.2017

Certificate - Gaming Floor Security

JUSTICE INSTITUTTE OF BRITISH COLUMBIA

Certificate - Conflict Resolution

Paladin Security

2 year Service Award

Impark 2-year Service 

Impark 5-year Service 

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