Pranav Sharma

23+ years of experience in various roles and positions within IT Operations, starting from Systems Engineer in 2001 to Leadership positions in Global Organizations. Experience in working as a leader across continents - Americas, Europe, Asia and with people from around the globe. Best known as Result Driven Executive, linking Mission and Strategy to Execution producing Value-Based outcomes. I conduct business by creating a collaborative environment with focus on delivering strategic results that enable growth, agility, customer excellence and overall competitiveness. Currently, I am engaged with a start-up in Toronto, NVK Technologies as Head - Growth and Strategy. NVK is into Staffing & Recruitment and IT Consulting Services. Focus is to create a success roadmap for NVK and built a foundation for success and growth. Client Strategy, Business Growth, Brand Awareness and Recognition are few of the key deliverables. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Leadership 

Over the years I have worked in various capacities within IT Structure of different Organizations. I have worked directly for CIOs, CTOs and Executive Leadership of Organizations., Act as an advisor and consultant to the CIO, IT Leadership, Business leaders and various other stakeholders to build and deliver World Class IT Support for the organization., Build relationships with Customers' Leadership - IT and Business to work together on various new initiatives and achieve excellence in client partnership and farm out new opportunities for organization., Accelerate the translation of Organizational Business needs to IT and vice-versa. Maintaining the perfect balance between requirements and deliverables considering revenues, cost optimization and enabling business to grow with sound backing of IT., Preparation and Management of IT Financials and ensuring Cost Efficiency and Infrastructure Advancement go hand in hand. Automation, Digitalization and People Development are in sync with Business Strategy and Growth., Worked extensively in M&A related activities - Due Diligence, Governance and Integration practices., Understand and Maintain industry leading infrastructure technologies and their applicability to company's roadmap such as: Client computing and associated solutions, 

Technology

Local Area Network, Wide Area Network and Internet technologies, Voice Services, x86 server, Storage Area Network, Converged Infrastructure, Mobility solutions, Infrastructure Operations management & security platforms., Engineering, Design, Implementation of flexible and optimal IT Solutions to support Organizations roadmap of Automation, Digitalization and varied models of work environments - WFH, Hybrid, etc., Cloud technologies like Azure, AWS, M365 and Cloud Security. Focus to bring in administrative ease and flexibility and reducing physical footprints., Design virtualization technologies like VMware, Citrix and Hyper-V., Design virtual desktop solutions on cloud and in-premise., Setting up Delivery Centers across different Geographies with considerable know-how of local laws and regulations., Maintain a broad external vendor understanding and relationships that can be used to leverage, and influence organization and technology decision-making., Effective Result Oriented Leader and team player with long experience of managing and working with cross-functional teams - IT, Security, Procurement delivering large-scale, complex and high-visibility solutions., Proficient at designing, managing & leading teams for running successful IT operations - Networks, Voice, Systems, Desktops, IT Security, Infrastructure and Data Center., Experience in developing procedures, service standards for IT Excellence., On-Premises and Cloud Computing, from End-points to Enterprise Applications - PaaS, DaaS, SaaS on Azure, AWS., Network Operations - LAN, WAN, Security Infrastructure, at delivery & remote location ensuring uptime for business on leading OEMs - Cisco, Palo Alto, Fortinet., Call Center Voice Operations - On-Premises and Cloud - Avaya, Genesys, Cisco. Currently evaluating CCaaS., Monitoring and controlling network and systems complexity in an increasingly competitive environment with existing resources in cost effective manner, Experiencing in leading Global Servicedesk. Currently part of Governance team for implementation of ServiceNow - Asset Management, Incident Management modules., Setting up data Centre operations involving management of system infrastructure, installation, migration and operation of servers in the data center, Monitoring and controlling network and systems complexity in an increasingly competitive environment with existing resources in cost effective manner, Implementing operational procedures & ensuring secure and error-free operations; scheduling recovery backups to restore the database in-case of system failure., Support virtualization technologies like VMware, Citrix and Hyper-V