Pranav Sonik
Summary
Dynamic and results-oriented financial professional with a strong foundation in management studies and hands-on experience in administrative roles and leadership positions. Eager to apply my expertise in member relations, investment management, and credit products to drive growth and provide personalized financial solutions as a Financial Advisor at Pathwise Credit Union.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Trent University
03.2023 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Operations Administrator
Career Tracers
02.2021 - 10.2021
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Enhanced communication between departments through regular meetings, reports, and updates.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
Supervisor
Taco Bell
04.2022 - Current
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Dual PG Human Resources,marketing,entrepreneurship - Management
Trent University
Oshawa, ONCurrent
BBA - Bachelor's In Management Studies(Finance Major)
Ramanujan College, Delhi University
New Delhi, India07.2020
Skills
- P>Priority management
- P>Business planning
- P>Inventory oversight
- P>Negotiation
- P>Staff Management
- P>Team Building
- P>Strategic planning
- P>Critical Thinking
- P>Teamwork and Collaboration
- P>Active Listening
- Relationship building and management
- Sales expertise
- Investment advice
Certification
- Google Data Analytics Certification
- Valid Drivers License
- Well-Versed in SQL, Excel, Microsoft Office, Power-Bi and Tableau.
Languages
English
Full Professional
Timeline
Administrative Assistant
Trent University
03.2023 - 08.2023
Supervisor
Taco Bell
04.2022 - Current
Operations Administrator
Career Tracers
02.2021 - 10.2021
Dual PG Human Resources,marketing,entrepreneurship - Management
Trent University
BBA - Bachelor's In Management Studies(Finance Major)
Ramanujan College, Delhi University
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