Experienced with mortgage origination and client relationship management. Utilizes financial acumen to guide clients through complex mortgage processes, ensuring their needs are met efficiently. Track record of closing high-value loans while maintaining compliance with regulatory standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mortgage Sales Associate
Red Star Mortgage
Winnipeg, MB
01.2025 - Current
Developed and maintained relationships with clients to provide tailored mortgage solutions.
Analyzed financial documents to assess borrower qualifications for mortgage approval.
Educated clients on various mortgage products and market trends to facilitate informed decisions.
Continuously updated personal knowledge of regulatory changes within the industry, ensuring compliance with all applicable laws and guidelines.
Managed a consistent pipeline of applications while maintaining strict adherence to deadlines and target closing dates.
Streamlined application processes, enhancing efficiency and reducing turnaround times for approvals.
Real Estate Salesperson
Exp Realty
Winnipeg, MB
08.2022 - 11.2025
Developed comprehensive market analyses to identify trends and opportunities for client investments.
Negotiated contracts and facilitated transactions, ensuring compliance with real estate regulations.
Cultivated strong relationships with clients to enhance customer satisfaction and loyalty.
Implemented effective marketing strategies utilizing social media platforms to increase property visibility.
Guided clients through the buying and selling process, providing expert advice on pricing and staging.
Coordinated property showings and open houses, optimizing schedules for maximum exposure.
Customer Service
SkipTheDishes
Winnipeg, MB
02.2021 - 01.2023
Resolved conflicts and supported customers, restaurants, and couriers to ensure satisfaction and operational success.
Proactively managed network performance, making logistical decisions to optimize stakeholder experience and meet service standards.
Applied technology and tools to improve operational efficiency and streamline processes.
Ensured overall company operations ran smoothly by monitoring workflows and addressing issues promptly.
Manager
Bellamy's Restaurant & Bar
Winnipeg, MB
10.2019 - 02.2021
Developed and managed service offerings, including evaluating production costs and personnel requirements.
Set, monitored, and assessed standard procedures for staff performance, duties, and responsibilities to ensure operational consistency.
Estimated food and beverage costs and supervised inventory, ensuring proper restocking and equipment maintenance.
Oversaw revenues, monitored profit margins, and adjusted pricing to meet business goals.
Coordinated with kitchen and service teams to organize and execute menus and related activities efficiently.
Ensured all food preparation processes met established quality, portion, and sanitary standards, maintaining compliance with company policies.
Line Cook/Prep Cook
CORA BREAKFAST AND LUNCH
Winnipeg, MB
05.2018 - 10.2019
Set up and stocked stations with necessary supplies to support efficient kitchen operations.
Maintained cleanliness and organization of workstations, handling leftover food appropriately.
Ensured food was prepared simultaneously, maintaining high quality and timely service.
Fostered a positive and professional environment with coworkers and customers.
Followed executive or sous chef's instructions and complied with nutrition, sanitation, and safety standards.
Managed inventory and prepared menu items according to established recipes, supporting process consistency.
Line Cook/Prep Cook
Metropolitan Kiwanis Courts
Winnipeg, MB
04.2018 - 08.2018
Set up and stocked stations with necessary supplies to ensure smooth kitchen operations.
Prepared food for service and cooked menu items in collaboration with kitchen staff.
Maintained cleanliness of workstations and managed leftover food appropriately.
Ensured food quality and timely preparation, supporting high standards of service.
Managed inventory and followed executive or sous chef's instructions.
Complied with nutrition, sanitation, and safety regulations to maintain process standards.
Education
Culinary Arts
MITT
Winnipeg, MB
05-2018
Skills
Team management
Customer Service
Organization
Critical thinking
Effective communication
Decision-making
Relationship building
Process optimization
Problem-solving
Time management
Effective negotiation
Pipeline management
Loan origination
Referral generation
Languages
English
Hindi
Punjabi
Certification
Licensed Realtor - August 2022 - November 2025
Licensed Mortgage Sales Associate - January 2025
Additional Information
Always eager to learn new things.
Proven Customer service & communication skill with friendly & positive attitude.
Self-starter, hardworking & flexible that can work independently or with a team.