Pramod Rawat
Pickering,Canada
Summary
Retail operations and food service professional with 10+ years of experience driving sales, leading teams, and managing daily store operations. Proven record of boosting revenue, improving customer satisfaction, and optimizing inventory. Skilled in training and supervising staff, handling payroll and administration, and ensuring compliance with company standards. Recognized for a hands-on leadership style and the ability to create a positive, high-performance team culture.
Overview
17
17
years of professional experience
Work History
Sales Executive
Lindt Chocolate
11.2022 - Current
- Ability to multitask, including cash handling, sales floor supervision, and merchandising.
- Trained and mentored new associates, improving sales performance and product knowledge across the team.
- Supported corporate and B2B sales initiatives, contributing to revenue growth during peak seasons.
- Oversaw inventory management processes, including ordering, stock rotation, loss prevention, and reconciliations, which improved stock accuracy and minimized shrinkage.
- Consistently achieved and exceeded store sales targets, while driving higher Average Transaction Value (ATV) through effective upselling and cross-selling strategies.
- Jointly managed store operations with the Store Manager and successfully led the store independently when required, ensuring smooth operations, strong sales performance, and compliance with company standards.
Owner / Manager
Frispy Food Outlet
11.2014 - 09.2023
- Founded and grew a food outlet from concept to profitability, managing a team of 12+ staff members.
- Increased monthly revenue by 30% within the first year through targeted marketing campaigns and promotions.
- Implemented inventory and supply chain controls, reducing waste by 18% while ensuring consistent product availability.
- Handled recruitment, scheduling, payroll, and performance management, fostering a motivated, customer-focused team.
- Built strong customer relationships, achieving 80% repeat business and consistently exceeding sales expectations.
Senior Sales Assistant
Max Fashion
07.2008 - 09.2014
- Supervised and supported a team of 10 sales associates, providing coaching on sales techniques and customer service.
- Consistently exceeded monthly and quarterly sales goals by an average of 35%, driving store profitability.
- Improved merchandising displays to company standards, increasing add-on sales by 20%.
- Strengthened client relationships, boosting customer retention and referrals by 85%.
Education
Bachelor of Technology (B.Tech) - Civil Engineering
CMR CET
05.2008
Skills
- Retail & Store Management
- Corporate Sales & Client Relationship Building
- Inventory Management & Loss Prevention
- Merchandising & Visual Presentation Standards
- Cash Handling, Payroll & Store Administration
- Food Safety & Compliance
- Sales Strategy, Upselling & Customer Engagement
- Strong Communication & Relationship Building
Timeline
Sales Executive
Lindt Chocolate
11.2022 - Current
Owner / Manager
Frispy Food Outlet
11.2014 - 09.2023
Senior Sales Assistant
Max Fashion
07.2008 - 09.2014
Bachelor of Technology (B.Tech) - Civil Engineering
CMR CET