Pramod Baliga

- Led and coached a team of four associates, consistently surpassing sales targets in key areas, including Mobility and Residential New Activations, Customer Upgrades, Warranty Programs, Google Reviews, and Units Per Transaction (UPT).
- Optimized inventory management and product placement strategies, reducing overhead costs and minimizing variance.
- Strengthened team performance through targeted training and mentorship programs, improving sales efficiency and customer satisfaction.
- Conducted regular performance evaluations, providing constructive feedback that boosted individual and team productivity.

-Administer daily operations to ensure policies are adhered to and understood by sales staff.
-To promote business development, build trusting relationships with executives in the industry and customers.
-Organize and carry out displays and floor merchandising programs.
-Work with district manager and store manager to identify opportunities in the store and to develop solutions and action plans for idea implementation.
-Process customer transactions accurately using cash registers or other payment systems.
-Ensure proper inventory management, record the delivery of merchandise and conduct inventory counts and reconciliations.
-Asurion EP Incentive winner.
-Asurion SPC Incentive winner.
-Achieved and exceeded monthly and quarterly sales targets consistently throughout the year.
-Demonstrated exceptional customer services skills, resulting in 100% customer satisfaction rate.

-Create visually appealing displays to showcase products and Implementing merchandising plans to highlight promotions and new arrivals.
-Monitoring and managing product inventory on the sales floor and Restock shelves and replenish merchandise as needed.
-Collaborating with sales and marketing teams to align merchandising efforts with promotional activities.
-Provide feedback on product performance and customer preferences.
-Performed routine checks to address any maintenance issues affecting displays.
-Addressing and resolving customer concerns, complaints, or product-related issues.
-Communicate product information, promotions, and company policies effectively.
-Maintaining accurate records of customer interactions and transactions.