Pramila Oli
San Francisco
Summary
Dynamic Assistant Manager at Corner Mart with a proven track record in sales analysis and strategic planning. Recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in performance management and team collaboration, driving operational efficiency and fostering a positive workplace culture. Experienced and dependable knowledgeable worker at amazon warehouse with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and Stocking,Packing,maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Corner Mart
Colorado Springs
01.2025 - 03.2025
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Warehouse Worker
Amazon Fulfillment Center
Nagoya Japan
01.2022 - 11.2024
- Transported goods to designated areas within the warehouse facility.
- Maintained stock levels in accordance with company policies.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Organized warehouse space for efficient storage of products.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Assembled orders according to customer requests.
Education
Bachelor of Science - Computer And Information Sciences
Southwestern College
Kathmandu Nepal02-2022
Skills
- Sales analysis
- Strategic planning
- Customer service
- Performance management
- Employee training
- Team building
- Data analysis
- Inventory management
- Problem solving
- Team collaboration
- Operational efficiency
- Work delegation
Languages
English
Professional
Hindi
Professional
Japanese
Professional
Nepali
Professional
Timeline
Assistant Manager
Corner Mart
01.2025 - 03.2025
Warehouse Worker
Amazon Fulfillment Center
01.2022 - 11.2024
Bachelor of Science - Computer And Information Sciences
Southwestern College
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