Pramila Lal
Surrey,BC
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating 3 ton trucks, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Overview
16
16
years of professional experience
Work History
Owner/Operator Truck Driver
DTL Transportation
05.2023 - Current
- Managed day-to-day business operations.
- Bay to Bay Deliveries and pick ups
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Interacted well with customers to build connections and nurture relationships.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck.
Owner/Operator Truck Driver
Overland West Freight Lines
06.2014 - 04.2023
- Managed day-to-day business operations.
- Bay to Bay Deliveries and pick ups
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Interacted well with customers to build connections and nurture relationships.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck.
Home Support Worker
Richmond Community Services
09.2009 - 02.2014
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted disabled clients to support independence and well-being.
Education
No Degree - Care Aide
Sportt Shaw College
New Westminster, BC09-2009
High School Diploma -
Sabeto Secondary School
Fiji, Nadi12-1991
Skills
- Truck operation
- Truck loading and unloading
- Route planning
- Customer service
- Relationship building
- Load security
- Strong work ethic
Languages
English
Hindi
Punjabi
Timeline
Owner/Operator Truck Driver
DTL Transportation
05.2023 - Current
Owner/Operator Truck Driver
Overland West Freight Lines
06.2014 - 04.2023
Home Support Worker
Richmond Community Services
09.2009 - 02.2014
No Degree - Care Aide
Sportt Shaw College
High School Diploma -
Sabeto Secondary School
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