PRAKSHI PATEL
London,ON
Summary
A results-oriented and dedicated fashion professional with experience in retail management and leadership roles.
Expertise in managing a fast-paced fashion company, leading teams to improve productivity, customer loyalty, and demonstrating a strong track record of elevating sales performance. Demonstrating passion for fashion, problem-solving skills, and the ability to make decisions with confidence and accuracy. Eager to contribute my skills in organizing, customer service, and effective team leadership.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Dynamite (Groupe Dynamite Inc.)
London, ON
06.2024 - Current
- Collaborated with the Store Manager in executing daily sales strategies and operations.
- Directed and mentored a team to elevate customer satisfaction and boost sales performance.
- Managed inventory flow, including shipment processing, floor replenishment, and eCommerce fulfillment.
- Executed visual merchandising and floor set changes in line with brand guidelines.
- Analyzed and improved key performance indicators for sales, conversion, and customer satisfaction.
- Resolved customer concerns and upheld a positive, service-focused environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assistant Manager of Operations
ZARA (Inditex Ltd)
, ON
08.2023 - 05.2024
- Orchestrated daily store operations and team scheduling, ensuring optimal coverage during peak hours, while maintaining service excellence.
- Led cross-functional teams during seasonal transitions, coordinating efficient stock rotations, and maintaining visual standards across departments.
- Implemented structured training programs for new associates, strengthening product knowledge, and customer service capabilities.
- Streamlined inventory management processes through strategic placement and rotation schedules, enhancing product accessibility, and reducing stockroom congestion.
- Facilitated seamless communication between sales floor and stockroom teams, establishing efficient replenishment workflows, and minimizing stock-outs.
- Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
Sales Operations Associate
ZARA (Inditex Ltd)
, ON
03.2022 - 07.2023
- Processed customer orders with attention to detail and ensured timely completion.
- Collaborate with warehouse staff to pick, pack, and ship orders efficiently.
- Implement quality control processes to minimize errors in order fulfillment.
- Monitor and manage inventory levels to ensure product availability.
- Conduct regular audits to reconcile discrepancies between physical and system inventory.
- Performed timely stock updates every hour to support sales goals and enhance operational efficiency.
Kitchen Crew Member
McDonald's
, ON
09.2021 - 02.2022
- Operating the cash register, food preparation, maintaining hygiene, stocking items, and drive-thru customer communication.
- Quickly mastered POS systems, daily work procedures, and company policies.
- Diffusing situations by listening to customer complaints, and offering solutions to enhance customer relations.
Education
Graduate Diploma - Fashion Management
George Brown College
Toronto, Ontario04-2023
Bachelor of Arts - Fashion Design
Whistling Woods International
Mumbai, India05.2020
Skills
- Staff coaching and development
- Customer Relationship Management (CRM)
- Upselling and cross-selling techniques
- Inventory Management
- Visual merchandising and layout planning
- Asset and loss prevention
- Key Performance Indicators (KPIs) Analysis
- Communication and Interpersonal Skills
References
References available upon request.
Timeline
Assistant Manager
Dynamite (Groupe Dynamite Inc.)
06.2024 - Current
Assistant Manager of Operations
ZARA (Inditex Ltd)
08.2023 - 05.2024
Sales Operations Associate
ZARA (Inditex Ltd)
03.2022 - 07.2023
Kitchen Crew Member
McDonald's
09.2021 - 02.2022
Graduate Diploma - Fashion Management
George Brown College
Bachelor of Arts - Fashion Design
Whistling Woods International
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