Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Prakrit Arora

Surrey,Canada

Summary

Results-driven and customer-focused sales professional with years of experience in B2B and B2C sales environments. Proven track record of exceeding sales targets, building lasting client relationships, and driving revenue growth through strategic prospecting and consultative selling. Skilled in lead generation, negotiation, and CRM systems. Adept at understanding client needs and delivering tailored solutions that maximize satisfaction and profitability. Strong communication, presentation, and team collaboration skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Finance Manager

Go Auto Group
Delta, Vancouver
11.2022 - Current
  • Working with banks to obtain customer approval with every kind of credit rating.
  • Developing strategies to bring in new business.
  • Managing a subprime sales division.
  • Maintaining a customer base while generating new leads through various online and offline sources.
  • Implemented process changes to streamline sales department workflow.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Sales & Digital Marketing Manager

Blue Lotus Art Gallery
Surrey, Vancouver
01.2017 - 11.2022
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Worked with sales team to collaboratively reach targets, consistently meeting, or exceeding personal quotas.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Devised, deployed, and monitored processes to boost long-term business success and increase profit levels attain average 10% per month.
  • Extended and sustained relationships with customers to maintain and grow business.

Banking Advisor Intern

Royal Bank of Canada
White Rock
05.2018 - 11.2018
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Understood customer problems and provided them with best solution.
  • Promoted products or services to each customer to consistently achieve targets.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Provided high level of customer service through friendly approach, strong professionalism, and timely assistance with customer transactions.
  • Coordinated daily cash reconciliation in high-volume location.
  • Executed wire transfers, stop payments and account transfers.
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Handled various accounting transactions.
  • Advised clients on mortgage, education, and personal loans.

Marketing Intern

Zenica Group
New Delhi, Delhi
01.2017 - 04.2017
  • Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
  • Collaborated with team members to help expand marketing channels.
  • Contributed to mock-ups, email campaigns and social media content.
  • Helped with planning and hosting of marketing events.

Sales and Marketing

Bharat Lock House
New Delhi, Delhi
08.2013 - 05.2015
  • Achieved 10% increase in overall sales level and won coveted award for Sales Manages of the Year in 2014 while working at Bharat Lock House.
  • Showed proficiency in communication skills which was displayed when communicating with consumers and clients from different regions of world Demonstrated Skills and Abilities Understanding Customer Needs.
  • Launched at least ten new products in locks and hardware industry for three different markets segments based on customer needs which resulted in increased sales by 5% in Southern India.
  • Built relationships with coworkers, clients and strategic partners when expanding brand domestically.
  • Organized and developed goal-oriented projects with strong focus on customer needs which resulted in brand loyalty amongst consumers of Bharat Lock House.
  • Initiated cross-training with other departments to improve workflow and streamline project completion, which also increased the overall skill level of workers.

Education

MBA - International Marketing

Vancouver Island University
Nanaimo
05.2017

Master of Science - International Business

University of Hertfordshire
Nanaimo
01.2017

Post Graduate Diploma - Management, Marketing, International Business, Core Management

ISBF College
New Delhi, Delhi, India
01.2014

Bachelor of Arts - Economics

University of Delhi
Delhi, Delhi, India
01.2013

Skills

  • Product and service sales
  • Interpersonal skills
  • Exceptional customer service
  • Customer relationship management
  • Communication skills
  • Problem-solving skills
  • Relationship building
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Power Point
  • Quality control
  • Operations monitoring
  • Process improvements
  • Team leadership
  • Customer relations
  • Operations oversight
  • Negotiation
  • Campaign management
  • Key stakeholder relationship building

Certification

IFIC (Investment Funds in Canada), 2018

Volunteer Experience

  • Volunteered for the B.C MBA games 2016 as member of the organizing committee.
  • Volunteered in organizing an event for promoting small and local business at Vancouver Island University in 2016.
  • Volunteered with CareLife Fleetwood in 2016.
  • Collect unused makeup and perfume to donate to a center for abused women.

Timeline

Finance Manager

Go Auto Group
11.2022 - Current

Banking Advisor Intern

Royal Bank of Canada
05.2018 - 11.2018

Sales & Digital Marketing Manager

Blue Lotus Art Gallery
01.2017 - 11.2022

Marketing Intern

Zenica Group
01.2017 - 04.2017

Sales and Marketing

Bharat Lock House
08.2013 - 05.2015

MBA - International Marketing

Vancouver Island University

Master of Science - International Business

University of Hertfordshire

Post Graduate Diploma - Management, Marketing, International Business, Core Management

ISBF College

Bachelor of Arts - Economics

University of Delhi

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Prakrit Arora