Looking to retain a role as IT Security Manager and utilize my leadership skills to motivate staff and production team to improve productivity and meeting organization objectives by delivering projects on time with in target budget.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Team Lead / Cloud and Endpoint Security
GOEASY
01.2022 - Current
Develop and implement comprehensive security strategies and plans to safeguard company assets, personnel, and information
Conduct risk assessments to identify potential security threats and vulnerabilities
Collaborate with cross-functional teams to integrate security measures into business processes
Oversee day-to-day security operations, including access control, surveillance, and incident response
Monitor security systems and technologies, ensuring their effectiveness and addressing any issues promptly
Coordinate with external security vendors and law enforcement agencies as needed
Develop and enforce security policies and procedures in compliance with industry regulations and standards
Stay abreast of the latest security trends, threats, and technologies to continuously improve security measures
Conduct regular security training for employees to enhance awareness and adherence to security protocols
Foster a culture of security consciousness and responsibility among all staff members
Lead and coordinate incident response efforts in the event of security breaches of emergencies
Conduct thorough investigations into security incidents, providing detailed reports and recommendations for improvement
Manage and mentor the security team, fostering a collaborative and high-performance work environment
Ensure proper staffing levels, training, and development of security personnel
Sr Information Security Analyst
Burlington Hydro Inc
09.2021 - 01.2022
Provide vision and leadership for developing and supporting security initiatives
Assess risks and internal control dependency on systems by identifying areas of non-compliance and evaluating risks related to key technology processes
Coordinate timely activities as it relates to internal, external, and regulatory audit requests including SOX, SOC1, SOC2
Conduct and review business impact analysis, implements and coordinates disaster recovery planning and disaster recovery exercises where required
Conduct risk assessments and supports the stakeholders in determining the appropriate treatment of identified risks; identify appropriate action plans for risk remediation
Inventory, assess significance, assign accountability, and develop appropriate monitoring for the control environment
Conduct IT compliance reviews including user access reviews, risk assessments, control objectives monitoring, and vendor assessments
Liaise with Information Privacy Assessment Office and identify IT compliance requirements and assist with creation and maintenance and coordinate IT responses to regulatory audits
Work with and supports the development of the risk and compliance practice with IT management and the leadership team
Assist in the creation and maintenance of the information security risk register, audit requests, and vendor assessments
Assist in gathering information asset inventory, including identification and valuation, including any strategies and methodologies around loss scenarios
Lead complex analysis and generates KRIs/KPIs, validates compliance and develops actionable recommendations
Stay abreast of current technologies, trends and directions, specifically around industry best practices and standard frameworks
Utilize and maintain a depth of understanding for any applications and tools required for risk execution and reporting needs
Development, administration, and implementation of IT risk policies, procedures, guidelines, and standards
Support the stakeholders in understanding and applying IT risks, security best practices and processes framework
Perform consultation and development of the IT objectives and requirements of the risk program
Partner with IT managers and team members to ensure risk and compliance issues are identified, defined, communicated, and addressed
Provide effective mentoring and guidance to other IT personnel and may assist in developing policy, standards, and procedures
Collaborate in change management communications and processes, with focus on facilitating risk and compliance training for all affected staff
Document, track, and investigate information security events, requests, and incidents
Implement and review information security policies, guidelines, procedures, training materials, awareness campaigns, internal bulletins, and portal contents
Business Continuity and Disaster Recovery program administration including conducting impact assessments, disaster recovery plans development and coordinating disaster recovery exercises
Detect, prioritize and remediate vulnerabilities, and monitor using dashboards
Perform Vulnerability Scan – Ad-Hoc, On Demand OS scan, HPSA and DLP using Qualys and Symantec
Guide and advise partners on a broad range of specific Technology Controls and Information Security programs, policies, standards and incidents
Engage in assessments related to risk, controls, implemented control procedures, vulnerability etc
Lead or contribute to risk and control design assessments for an assigned business application, business portfolio, and overall enterprise, as well as risk mitigation and remediation plans and remediation strategy
Actively contribute to the definition, development, and oversight of a global security management strategy and framework
Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to both current and emerging technology and security threats to TD
Develop on-going technology risk reporting, monitoring key trends and defining metrics to measure control effectiveness for your own area
Apply a teamwork philosophy with technology and partners, service or platform owners to integrate all technology security components and address control gaps
Consult on regulatory compliance requirements, reporting and questions
Provide support and consulting for Audits, help compose management responses and appropriate remediation activities
Participate in computer security incident responses relevant to business (or enterprise wide), represent your respective position to the business while conveying their needs to the incident response team
Adhere to policies, procedures, technology control standards and regulatory guidelines
Contribute to internal activity and process review, flag windows for improvement
Adhere to advise, oversee, monitor, and enforce enterprise, frameworks and methodologies related to technology controls/ information security activities
Influence behavior to reduce risk, foster a strong technology risk management culture
Define, develop, implement, and manage standards, policies, procedures, and solutions that mitigate risk and maximize security, service availability, efficiency and effectiveness
Manage relationships with other technology/business/corporate/control functions
Provide training to employees on BAU activity and created documentations
Sr Infrastructure and Information Security Specialist/Analyst
Burlington Hydro Inc
03.2020 - 09.2020
Supports the CIO in the creation and execution of roadmaps outlining the investments in infrastructure that will enable the Company’s strategic plans and deliver high availability IT resources
Planning and implementation of enterprise IT security system, business operation, and facility defenses against security breaches and vulnerability issues
Perform auditing existing systems, while directing the administration of security policies, activities, and standards
Raise awareness of all levels of the organization regarding security best practices
Constantly review procedures for security failings and disaster recovery
Take leading role in originating/maintaining security policies and strategies
Take leading part to ensure compliance with security plans/standards
Using KnowBe4, train users on phishing, vishing, suspicious email, malicious email
Managing SSL digital certification management renewals
Produce KPI statistics report for corporate quarterly security team meeting
Directs, prioritizes, and expedites multiple work assignments in accordance with scheduled IT service commitments
Completes hardware and software upgrades in alignment with Vulnerability and Patch Management best practices
Implemented Cavelo-DLP, Auvik-Asset Management, O365 administration, exchange online, share point online, configuration and azure cloud security management and working on SaSS, IaSS and PaSS and SOC 2 type one and type 2 report
Develops and facilitates training to lead one or more operation support team members with RSA archer tool
Worked on endpoint protection, filtering, Anti-Spam, Anti-Virus and Data Loss/Leakage prevention using Qualys, Symantec, Carbon black, trend micro and Deep Security, Nessus and RSA archer
Effectively conducts IT infrastructure support in compliance with information security best practices
Administers corporate user profiles/accounts and their access permissions in alignment with Identity Access Management best practices
Demonstrates a results-oriented posture with a strong sense of accountability and ownership resulting in on-time, on-budget task completions
Remains current with relevant advancements in technology
Remains current with relevant technology advancements and recommends new technologies and best practice solutions (cloud, remote managed services, digital transformation)
Assists in the development, implementation, maintenance and management of the Corporate Disaster Recovery Program and all related remote processing capabilities
Contributes to the Corporate Cyber Security Program in tandem with the IT Infrastructure Security Specialist
Deployed 2FA for all users
Acts as a trusted business partner and collaborative colleague with peers and leaders, focused on influencing change and delivering solutions
Assist in the development of the operating and capital budget and ensure the department operates within the approved budget
Sr. Network and Infrastructure Specialist
Kohl and Frisch Ltd
08.2019 - 02.2020
Worked on infrastructure and cloud technologies and migration to O365
Ensured network infrastructure and related platforms are available 24/7 and performing optimally
Monitored and analyzed alerts and logs to identify potential issues with network infrastructure systems
Applied operating system security updates and change configuration management
Advised management about maintaining infrastructure equipment to be at the latest version to protect from vulnerability
Providing answers to and assisting peers and users with technical queries
Troubleshooting and resolving infrastructure problems as per established SLAs
Escalating, in a timely manner, any issues requiring management’s attention
Installing and configuring new hardware, software, storage and virtual servers for new projects
Adhering to IT policies and procedures
Making recommendations on process improvement by sharing knowledge and expertise and creating training materials, troubleshooting procedures and providing hands-on training sessions
Remediating the threats to network infrastructure identified from audit reports
Providing daily support of IP telephone systems, including Cisco Call Manager, Cisco Unity voicemail systems and fax
Optimizing the availability of network systems architectures to deliver cost-effective improvements that, in turn, deliver tangible business benefits
Providing 24/7 on-call support for network-related infrastructures on a rotational basis
Maintaining and updating infrastructure diagrams while maintaining documentation up to date to meet audit recommendations
Sr. Information Security Specialist
TD Bank
11.2018 - 06.2019
Worked on Information Protection: Symantec Endpoint Protection (SEP) (moving from version 12 to 13), Messaging Gateway (SMG), ATP Gateway, and cloud
Worked on information Protection: Symantec Data Loss Prevention Suite (DLP) & Encryption (PGP): EDLP, NDLP, Web prevention, Email prevention, Symantec GTW, MacAfee GTW, Echo Worx (Email Encryption) TITUS data classification, AIP/ADRMS, MSPKI, Guardium, Qualys, SPLUNK and e-discovery also expose to SaSS, IaSS and PaSS
Using Guardium – identify and resolve database filling up issues and identify and resolve sniffer issue with buffer
Participated in DR and BCM planning and testing, penetration testing, vulnerability testing, security assessment, compliance review, risk assessment, engineering security assessment
Worked on tickets and request from customers using service now
Perform controlled incident resolution including prioritization and escalation, involving business and technology partners as appropriate
Service applications and systems, provide application, systems, operational availability levels meet or exceed standards and service levels already established, while minimizing operational risk
Strive to improve production environment stability by working with others to set up, maintain and monitor applications and systems, while meeting availability targets
Provide prompt, effective day-to-day support, accurately identify and resolve issues, perform controlled and timely incident resolution all while making client satisfaction a top priority
Assume incident management role (Communicator, tracker, escalator, driver, etc)
Monitor system life cycles, ensure both specs and functionality support business objectives and architecture decisions, re-develop as required
Follow established processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Sr. Network Security Specialist – Access Network
RBC – Royal Bank of Canada
10.2017 - 10.2018
Implemented port security on L2 switches worldwide RBC to avoid the risk of any potential cyber threat
Implemented, deployed and managed port security on RBC locations worldwide
Created MoP (method of procedure) and CR (change records) to make changes on network
Implemented NAC(Dot1x) project on RBC worldwide
Design wireless network for various RBC locations using Ekahau
Liaison between Level 2 Service Design and Level 1 Global Integration Network Services (NOC) for all operational considerations related to Implementations and Change Mgmt
I.e
Review MoP’s, Diagrams, Net Mgmt, PRP’s etc
Liaise with L2 Service Integration to ensure documentation is current as it relates to network changes, i.e
Problem Resolution Procedures and Operation Manuals, diagrams/schematics etc
Report and analyze overall performance and capacity management of the global network infrastructure for future planning
Provide senior level technical support in resolving various network related issues
Utilize all available resources to perform trouble shooting e.g
Manage incidents/problems according to Incident/Problem Management Process
Identify and/or escalation of any major operational/networking problems to the L3 Architecture and Engineering teams, providing possible recommendations for best practices
Infrastructure planning, designing and implementation of Network for new locations in Mexico locations
Infrastructure Planning, designing and implementation of Wireless Network as requested in Canada locations
Worked on Wireless Survey and created the documentation with layouts as requested in USA locations
Upgrading Network and VoIP (cisco, Avaya, siemens) phone system on existing plants in 10 locations
Core/Access switch config, Hardware Specs, IOS Upgrade, Ciscoworks, Naming conventions and IP management using QIP
(cisco 2960,3550,3560,3750,3850,4500,6500)
Manage more than 20 remote locations and 20 MPLS sites with 6500, 4500, 4500x-VSS, 2960x, 2960s, 3750x, 3750, 1700, 2800, 3700 series routers and 3500, 3700, 800 series switches
2800 ISR, Cisco 877, Cisco ASA 5500, Check Point, IPS, Cisco 4400 Wireless Controllers, Creating/updating maps, setting up new devices, H-reap, converting to LWAPP, Cisco ACS, TACACs Servers, Site surveys using special tools (Ekahau)
Worked on network monitoring tools – Isarflow, Nagios, Cacti, Sniffers, solar wind, NetFlow Analyzer and Cisco Prime Tool, NetFlow, Wireshark
Worked with vendors on Data Closets setup, Cable, and components specs
Cisco VOIP switch config and QoS, Debugging Advanced knowledge of CUCME, CUCM, Call Manager 8.x, Cisco Unity Connection
Assist in administration of Citrix server and hosted facilities
Using MPLS tools for analyzing, Riverbed setup, monitoring, global management, WAN optimization and WAN acceleration
Sr. Field/Infrastructure Engineer
DHL Int’l Canada
09.2000 - 11.2011
Setup Configure and Maintain LAN and Wireless Satellite Network
Setup, Configure and Maintain network for more than 60 ADSL sites with checkpoint fire wall
Plan solutions-based network configurations that involved heterogeneous hardware and operating systems, connectivity, and inter-connectivity tools, etc
Monitor and analyze alarms and status of all network alarms
Interface with third party carriers
Assist in the implementation and testing of new services and platforms
Ensure performance indicators are strictly adhered to
Assist field technicians and carrier companies during routine test and troubleshooting activities
Act as interface to Network Operations Groups, Engineering, and Customer Facing Groups
Perform network and Server 2003,2008 systems tuning and troubleshooting
Manage AD/Exchange/Proxy/DHCP/DNS servers
Manage and resolve all network and application problems directed to the Information Technology Department by end users
Ensure all problems are solved in a timely, courteous, effective manner and are followed up for completeness
Respond to and log telephone calls, e-mails, voicemails and drop-by’s for technical support in a timely manner
Education
Diploma -
Computer Electronics and Programming
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Certification
CISA
CISM
CISSP
Splunk Enterprise Security
Azure
AWS
Google Cloud
Azure Security Engineer
Azure Fundamentals
CCNP
MCSE
Unix/Linux
ITIL
Aruba Clear Pass/Airwave Professional
Diploma in Computer Electronics and Programming
Special Training
IT/Network Specialist – Germany
IT/Network Specialist – USA
IT /Network Expert – Toronto
Aruba Clear Pass Policy Manager Professional – Toronto
SAN Storage – IBM Toronto
Awards
Two Times Everyday Hero Winner – 2010
First Choice Award for Team achievement – 2011
Security Tools Experience
Sentinel One
Qualis
Tenable
CNAPP
Splunk Cloud
MS Azure
Azure Advisor
Zero Fox
SALT
Splunk SOAR
Fresh Service
Service Now
Netskope
Cloud Flare
O365 Admin
Email Security
Knowbe4
Palo Alto FW
Fortinet FW
Cisco ASA
Microsoft AI Copilot for Security
Sentinel One Purple AI
Azure Sentinel
Splunk Enterprise Security
SD-WAN
Timeline
Team Lead / Cloud and Endpoint Security
GOEASY
01.2022 - Current
Sr Information Security Analyst
Burlington Hydro Inc
09.2021 - 01.2022
Sr Information Security Specialist/Analyst
TD Bank
10.2020 - 08.2021
Sr Infrastructure and Information Security Specialist/Analyst
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