Summary
Overview
Work History
Education
Skills
LANGUES PARLÉES ET ÉCRITES
Work Availability
Interests
Timeline
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PRAKALYAN THARMAKULARAJAH

Montreal

Summary

Dynamic professional with strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills. Dedicated to contributing to team success and driving positive results through collaboration and innovative thinking. Eager to embrace new challenges while advancing organizational objectives with unwavering dedication and enthusiasm. A proactive approach ensuring readiness to adapt and thrive in fast-paced environments, fostering growth for both the team and the organization.

Overview

8
8
years of professional experience

Work History

Processing Associate

Symcor Inc.
02.2024 - Current
  • Managed high-volume financial data processing and reconciliation for commercial account portfolios.
  • Oversaw daily processing operations, ensuring adherence to established guidelines and quality standards.
  • Identified and corrected discrepancies while maintaining adherence to internal control standards.
  • Supported operational risk management by aligning daily workflows with financial performance targets and compliance standards.

Customer Service Representative

Hertz Canada
09.2022 - 09.2023
  • Delivered high-quality customer service by managing reservations, rentals, and returns while addressing client needs promptly and professionally.
  • Mentored junior associates, providing training on workflows and best practices for accuracy and efficiency.
  • Processed payments, contracts, and documentation with accuracy, supporting smooth daily operations and adherence to company policies.
  • Resolved customer concerns efficiently and maintained clear communication to support high satisfaction and repeat business.

Supervisor

Complexe Aquatique Du Saint-Leonard
03.2018 - 09.2022
  • Led and coordinated a team of lifeguards and monitors, ensuring smooth pool operations and a safe, welcoming environment for all visitors.
  • Delivered excellent customer service by assisting patrons, addressing concerns and providing guidance on pool activities and safety rules.
  • Mentored and trained junior staff, fostering teamwork, accountability, and high standards of safety and service.

Education

Certificate - Foundation for Business

Concordia University
Montreal
04-2026

No Degree - Social Science (Commerce)

Dawson College
Montreal
09.2022

High School Diploma -

École Secondaire Louis-Riel
Montreal, QC
06-2017

Skills

  • Customer Service & Client Relations
  • Financial Data Processing & Account Reconciliation
  • Risk Management & Compliance Adherence
  • Team Leadership & Staff Supervision
  • Service excellence
  • Emergency Response & Safety Management
  • Training & Mentoring Junior Staff
  • Conflict Resolution & Problem Solving
  • Time Management & Organizational Efficiency

LANGUES PARLÉES ET ÉCRITES

French
Native or Bilingual
English
Native or Bilingual
Tamil
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Sports

Timeline

Processing Associate

Symcor Inc.
02.2024 - Current

Customer Service Representative

Hertz Canada
09.2022 - 09.2023

Supervisor

Complexe Aquatique Du Saint-Leonard
03.2018 - 09.2022

Certificate - Foundation for Business

Concordia University

No Degree - Social Science (Commerce)

Dawson College

High School Diploma -

École Secondaire Louis-Riel
PRAKALYAN THARMAKULARAJAH