Prajol Karki
269 Bridleridge View SW,AB
Summary
I offer a friendly demeanour and a genuine interest in helping customers find their needs. I am eager to learn and grow in a retail environment. Brings the ability to grasp product information and apply effective sales techniques quickly. Ready to use and develop communication skills and customer service abilities in any role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Salesman
All Season Food Market
09.2022 - 08.2023
- Locate merchandise on racks or shelves and deliver it to customers
- Contributed to a positive work culture by maintaining a friendly and professional demeanor at all times.
- Provided personalized shopping assistance, helping customers find the perfect item for their needs or occasion.
- Set up promotional displays and signage to increase sales
- Deliver exceptional customer service
- Clean and organize the sales floor in accordance with company standards
- Collaborated with team members to achieve store sales goals consistently.
Waiter
Tama Restaurant and Bar
04.2021 - 01.2022
- Communicated with FOH and BOH staff to facilitate top-quality service and timely food delivery
- Recommend promotional items or food and beverage pairings to increase sales
- Supported other servers, running food and refiling beverages to meet team goals
- Worked with management to resolve escalated complaints and restore guest satisfaction
- Verify guest satisfaction with meals and respond Promptly to issues
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
Diploma - Hospitality And Tourism Management
George Brown College
High School Diploma - Hotel Management
Balmiki Education Foundation
Birtamode, Jhapa09.2020
Skills
- Written and verbal communication
- Public speaking
- Interpersonal skill
- Time management
- Project management
- Multitasking
- Team management
- Mentoring
- Decision-making
- Critical thinking
- Customer service
- Client management
- Conflict resolution
- Complaint handling
- Active listening
Certification
Emergency First Aid and CPR
Availability
I am available on both Weekdays and Weekends and both Day and Night shifts.
Languages
English
Full Professional
Hindi
Professional Working
Timeline
Retail Salesman
All Season Food Market
09.2022 - 08.2023
Waiter
Tama Restaurant and Bar
04.2021 - 01.2022
Emergency First Aid and CPR
Diploma - Hospitality And Tourism Management
George Brown College
High School Diploma - Hotel Management
Balmiki Education Foundation
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